At the RCH, we understand the importance of tailored care. RCH is a registered NDIS provider, offering a number of services that support children with disabilities or developmental delays. While NDIS services are only a part of what these departments offer, we aim to provide high-quality, child and family-centred care through the following services:

RCH NDIS Services

Family Healthcare Support Service: In partnership with the Complex Care Hub, this service provides and manages support workers who assist families with care at home or in the community.

About Family Healthcare Support

Disability Continence Service: Offers support for families dealing with complex continence issues related to disability.

Early Childhood Intervention Service: Focused on early support for children with disability and/or developmental delays aged from birth until school entry, this service provides both individual and group programs.

About Early Childhood Intervention Service

Equipment Distribution Centre: Supplies medical consumables and assists with short-term equipment hire, such as wheelchairs and walkers.

About Equipment Distribution Centre

Nutrition and Food Services: Provides dietetic care and support with home enteral nutrition (HEN).

About Nutrition and Food Services

Occupational Therapy: Custome upper limb orthoses (braces) are available for children with musculoskeletal or neuromuscular conditions.

About Occupational Therapy

Physiotherapy: Offers aquatic physiotherapy services to help children with various conditions.

About Physiotherapy

Orthotics and Prosthetics: Provides orthoses (such as braces) and prostheses (artificial limbs) for children with both acute and chronic conditions.

About Orthotics and Prosthetics

NDIS incident reporting

The RCH has an incident management system in place to help record and manage incidents. The system ensures all incidents can be reported, logged and tracked.

As a NDIS provider, the RCH also ensures there are processes in place to identify incidents that are considered reportable to the NDIS Commission.

What are my rights and responsibilities?

• Your rights and responsibilities
  
• Access information on how your personal information is collected used and disseminated.
  
• If you have any questions or concerns about how your personal information has been managed whilst accessing NDIS services at the RCH, there are independent bodies such as the Office of the Information Commissioner who can provide assistance. 
  

Easy English - Australian Charter of Health Care Rights

What if I have concerns about the services I receive?

• We want to hear from you! You can find more information here on providing Feedback : Feedback
• NDIS Quality and Safeguarding Commission: the NDIS Quality and Safeguarding Commission is an independent agency established to improve the quality and safety of NDIS supports and services.

How can I find an advocate?

• Patient advocates can be accessed by external services such as Patient Advocates Australia
• Disability specific advocates can be accessed with Disability Advocacy Finder | Ask Izzy