The Family Hub

About The Family Hub

  • Need somewhere to relax, make a cup of tea, feed your baby, catch up on emails, seek information or find activities for the kids?

    Head to The Family Hub on the ground floor of the North building, behind Degani café.

    The Hub is a home away from home for families and visitors to the hospital, providing a supportive, non-clinical space with friendly and extremely knowledgeable volunteers and staff on hand to assist with any queries or to provide practical support and assistance.

    Kitchen facilities

    • free tea, coffee, Milo and cordial
    • breakfast cereal
    • bottle warmer     
    • microwave
    • sandwich maker
    • tables to share a family meal
                           Kitchen facilities                                              
                     Business Centre

    Business Centre

    • computers with free internet access
    • email
    • fax and scanning facilities
    • printer
    • recharge your mobile phone or ipad
    • digital camera for in-patients to borrow


    • free Hoyts Beanbag Cinema
    • large selection of magazines
    • library books available for in-patients
    • games and activities for young children
    • portable DVD players & DVDs for in-patients.

    Personal care

    • toilets and showers (hairdryer available)
    • change rooms and baby change tables
    • quiet room with fold-out sofa bed for an afternoon nap
    • spare clothing for emergencies
    • sewing kit, iron and ironing board.
               Child playing

    Free specialist support*

    • Legal clinic*
    (*bookings required)

    Luggage storage

    • lockers to store handbags and small personal items
    • secure storage for suitcases and larger items

    Hoyts Beanbag Cinema

    Our Hoyts Beanbag Cinema is available, free of charge, for the enjoyment of our patients and their families. Inpatients, who have limited entertainment options, are given first priority and are able to book ahead but outpatients are also very welcome to book on the day of their medical appointment.

    The Hub is open:

    Monday to Friday 8:30am – 5:30pm
    Saturday 10:00am – 2:00pm
    (Closed on Sundays, public holidays and over the Christmas period)

    Contact details

    On the ground floor, North building, behind Degani café
    Call 9345 4660

    Click here to download an information sheet on the Hub.