Contact The Royal Children's Hospital

  • Locate us

    The Royal Children's Hospital

    50 Flemington Road
    Parkville, Victoria 3052

    Call us

    +61 3 9345 5522

    Visiting hours

    Between 8am-12pm and 2pm-8pm.

    Visiting hours end at 8pm, and doors into the hospital are locked at 8.30pm.


    Visitors

    Visitors are very welcome and are wonderful for company and distraction. Patients require lots of rest to recuperate and we ask that visitors observe visiting hours.

    Entry and exit after 8.30pm is via Emergency Department only. If you are staying with your child overnight and need to leave the ward, speak to the nursing staff. Visiting hours may vary on some wards, including intensive care units. It is recommended that visitors call the hospital or family in advance to check when it's OK to visit. It's important to minimise patients' exposure to coughs and colds. Families can talk to nursing staff if they need help understanding when it is and isn't a good idea for their child to have visitors. Visitors are welcome to send gifts, but all balloons must be latex free. It's best to check with the staff before sending flowers, as some patients should not have flowers in their room due to hygiene and infection control reasons.


    Cancelling or rescheduling appointments

    Please call Specialist Clinics on (03) 9345 6180 between 8:30am and 5pm, Monday to Friday.

    You can also cancel or reschedule your appointment online via the Specialist clinics change of appointment form.


    Feedback and participation

    Leave us feedback or get involved.


    Interpreter and NESB services  

    Telephone (03) 9345 5026
    Interpreter and NESB Services
      


    Patient record enquiries

    For freedom of information, historic record requests or to update patient details.

    Health Information Services

    Telephone (03) 9345 6107
    Facsimile (03) 9345 6589
    Email HIS.Patientinfo@rch.org.au


    Corporate Communications

    Media enquiries

    Telephone (03) 9345 4220
    Corporate Communications 

    Copyright permission request form

    Please submit all requests via the the RCH copyright permission request form on the Corporate Communications section.


    Finance Department

    For contractor and supplier queries.

    Accounts payable

    Telephone (03) 9345 5007
    Email Accounts.payable@rch.org.au


    Support us

    The Royal Children's Hospital Foundation

    The Royal Children's Hospital Foundation gives the whole community a chance to care for the sick children of Victoria. By supporting the purchase of important equipment, pioneering research, leadership and training and patient-and-family-centred care, donations to the Foundation also benefit the lives of sick children around the world.

    There are many simple ways to give a gift or raise funds that will help the hospital, and every little bit helps. For more information about how donated funds assist the RCH to provide world-class care for our children, fundraising opportunities or to make a donation, visit the website or drop in to the RCH Foundation office.

    Telephone (03) 9345 5037 
    Website www.rchfoundation.org.au

    The Good Friday Appeal

    The Good Friday Appeal is close to the hearts of Victorians, bringing together people from all walks of life in the common quest to help the hospital's sick children. The Appeal's strength lies in the thousands of volunteers who give their time, expertise and creativity to ensure fundraising success - and the rewards are great! There are many ways individuals, groups and businesses can become involved with the Good Friday Appeal. Call or visit the website for more information.      

    Telephone 9292 1166 
    Website www.goodfridayappeal.com.au