Coronavirus (COVID-19)

  • Visitors

    As part of The Royal Children’s Hospital's (RCH) response to managing the COVID-19 outbreak, we have introduced additional visitor restrictions.

    Visitors are now restricted to parents or guardians only. No siblings or other children may attend. To protect our patients and staff and adhere to social distancing requirements, only one parent or guardian will be allowed in the patient’s room while hospital staff are present.

    Patients attending an outpatient appointment will be able to have one parent or guardian attend.

    We know these restrictions can be challenging and we understand each family’s situation is different. For exceptional circumstances we encourage families to speak to their child’s treating team for further advice.

    If you are worried your child might have COVID-19 and are arriving to attend the Respiratory Infection Clinic please enter via the ED entrance. We remind the community to always attend their local ED for non COVID-19 related concerns.

    To keep up-to-date with the right information on COVID-19 please visit www.dhhs.vic.gov.au/coronavirus and if you are worried your child may have COVID-19 please call the hotline on 1800 675 398 for further advice.

    Visitor assessment checkpoint

    All visitors will be screened prior to entry at the RCH. Visitors will be asked a series of health questions, and receive a temperature check.

    Parents or guardians can enter through the Yellow Lifts or main entrance doors on Flemington Road to access the visitor assessment checkpoint.

    Frequently asked questions

    What is the new coronavirus, COVID-19?

    Coronaviruses are a large family of viruses which may cause illness in animals or humans. COVID-19 is a new virus that can cause an infection in people, including a severe respiratory illness. The most recently discovered coronavirus causes coronavirus disease COVID-19.

    How is coronavirus spread?

    COVID-19 spreads through close contact with an infected person; mostly face-to-face or within a household. It cannot jump across a room or be carried for long distances in the air.

    What are the symptoms of coronavirus?

    Many people who contract COVID-19 will suffer only mild symptoms. However early indications are that the elderly and people with pre-existing medical conditions are more at risk of experiencing severe symptoms. 

    The most common coronavirus symptoms reported include:

    • fever
    • breathing difficulties such as breathlessness
    • cough
    • sore throat
    • fatigue or tiredness

    I’m worried my child may have symptoms of COVID-19. What should I do?

    If you’re concerned your child might be experiencing symptoms of COVID-19, please visit  www.dhhs.vic.gov.au/coronavirus or call the dedicated hotline on 1800 675 398 for advice.

    Children experiencing respiratory symptoms can visit their family doctor, or consider visiting their closest hospital Emergency Department for emergency care. If you require advice after hours, you can also contact the after hours GP helpline on 1800 022 222 or dial 000 in an emergency.

    Where should I go to get more information and advice?

    To keep up-to-date with the right information about COVID-19, we encourage the community to regularly visit the Victorian Department of Health and Human Services website www.dhhs.vic.gov.au/coronavirus.

    If you need an interpreter, please call TIS National on 131 450.

    Is there information about COVID-19 available in languages other than English?

    Yes, there are a range of translated fact sheets available for people from culturally and linguistically diverse backgrounds available on the Victorian Department of Health and Human Services  website.

    Keeping yourself and your family well

    Keeping healthy and staying safe

    There is a lot of information around at the moment about COVID-19 and you might be feeling overwhelmed and unsure about what you should do. One of the best things we can all do every day to stop the spread of viruses like COVID-19 is practice excellent hand hygiene, and cough and sneeze etiquette. Watch our video with RCH Infectious Diseases Physician Dr Andrew Daley for some more tips for keeping well.  

    Talking to your child about COVID-19

    Talking to your child about COVID-19 can be challenging, and we know some parents might be unsure about how to answer their questions.

    Dr Margie is back to provide you with some tools on how to have the conversation and how you can support your child through this pandemic.

    For more information on supporting children and young people cope please visit  bit.ly/2IXMR7w

    To keep up-to-date with the right information on COVID-19 please visit  www.dhhs.vic.gov.au/coronavirus and if you are worried your child may have COVID-19 please call the hotline on 1800 675 398.