Specialist clinic appointments
and check in
attending your specialist clinic appointment, you will first need to check in
via the main hospital entry. Please allow up to 30 minutes for this
to COVID-19 there are currently limits on the number of people who can accompany
a patient to their appointment. Check the latest guidelines here.
it is your first visit to a specialist clinic or if your contact details have
changed, you will then need to report to your clinic’s main desk.
new patients to The Royal Children's Hospital will be required to
complete a registration with a member of our team.
subsequent visits, please use the automated self-check
in kiosks to register when you arrive.
Have COVID-19 and an
you or your child have COVID-19 and have an appointment, call the Specialist
Clinic reception desk on 9345 6180. We’ll talk you through next steps.
you have any COVID-like symptoms or are meant to be isolating, please stay
home, get tested and contact 9345 6180.
is recommended that you allow up to 2.5 hours for your visit, including up to
30 minutes for check in.
understand that it is difficult for children to wait and will endeavour to see
everyone at their allocated appointment time, however unexpected delays may
If you or your child have COVID-19 and have an
appointment, call the Specialist Clinic reception desk on 9345 6180. We’ll talk
you through what we can do to make sure you are still able to get the care you
If you have any COVID-like symptoms or are
meant to be isolating, please stay home, get tested and contact us at the
Preparing your child
for their visit
some helpful tips to prepare for your child's visit.
the reason for the visit, using word's your child can understand. Always answer
child know you will be there throughout the entire appointment.
comfort items (such as a toy or blanket) to help your baby feel more secure. If
babies are due to be fed, come prepared with a bottle of food. Change
facilities are available, nappies are not provided.
simple language to discuss the visit with your child. Explain what will take
place just before your visit. Your child can bring a book or favorite toy. You
can also bring food or drinks for your child or there are plenty of cafes near
specialist clinics where these can be purchased.
questions truthfully, using words your child understands. Tell your child the
specialist's name. Encourage them to ask do questions about what will happen. A
snack or drink will help a hungry or thirsty pre-schooler during your
honest and accurate information. Tell them about the appointment a couple of
days in advance. Emphasis that an outpatient visit is not a hospital admission
and does not mean an overnight stay. Bring your child's favorite toy or
your teenager about the appointment when you make it. Encourage them to ask
questions and express feelings. Answer questions honestly. Let them know it's
OK to ask the doctors and nurses questions.
bring the following to your child's appointment:
- Medicare Card (you
will need this to register)
- Other concession
- Your appointment
- Your child's GP
details; name, address and phone number
- Any test results
or x-rays that are relevant to this visit
- Child Health
Record (blue or green book)
- A list of any
questions you may want to ask the specialist
- An updated
referral (only required if it has been requested)
find our clinics?
Find the Specialist
Do you need a blood test or an X-ray?
You may need to have a test or X-ray performed before seeing the
doctor. If this is the case, a time will be scheduled close to your
appointment. You should receive a letter informing you of this.
If you need to have any pathology (blood) or radiology (X-ray)
tests before your clinic appointment, you should have these before you check-in
at the screen or on the check-in app.
Private patient appointments
Please note that some private appointments are held in the
consulting offices at 48 Flemington Road, which is attached to the RCH
building. Refer to your appointment letter or text message, and speak to staff
at the main reception desk when you enter the hospital if you require further
Play therapist provide distraction for children having
procedures in Specialist clinics.
Trained volunteers also assist play therapists by providing play
activities for children while they wait for their appointment.