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My RCH Portal

About My RCH Portal


    Your RCH medical record at your fingertips

    Get access to the information you need to manage your healthcare.

    My RCH Portal is a way for The Royal Children's Hospital (RCH) to put you at the centre of your care. It is a website and mobile app that gives you and your parents or legal guardians access to information in the RCH medical record, when and where it suits you.

    A shared patient portal

    In 2020, the RCH EMR became the Parkville EMR shared with Melbourne Health, Peter MacCallum Cancer Centre and the Royal Women's Hospital, including a shared Patient Portal. 

    Whilst My RCH Portal and Health Hub have different names and designs, they are the same portal. This means if you have a My RCH Portal account and receive treatment at one of the other hospitals, you will be able to see information about your care and treatment at each hospital through My RCH Portal.

    Patients transitioning to one of the adult hospitals, can log in to Health Hub once they become a patient at the adult hospital, using their My RCH Portal username and password.


    My RCH Portal Features

    Accessing My RCH Portal

    Need help?

    • Contact the My RCH Portal Help Desk during business hours (7:30 am to 6 pm) on (03) 9345 6277 and press option 1 or email Please note - the Help Desk cannot issue activation codes.
    • Speak with your clinician, Specialist Clinics desk staff or your ward clerk. 
    • Read our FAQs.