You can sign up to My RCH Portal at your next hospital visit or from home.

At the hospital

• Visit a Specialist Clinics desk or speak to your ward clerk. 
• If you are the parent or legal guardian, you will be asked to complete a My RCH Portal: Parent/legal guardian request for proxy access form. We will need to check your photo identification before we can sign you up.
• Parents and legal guardians cannot use their child’s activation code to access My RCH Portal. This help us to keep our patients safe and their information private. For more information on why we collect your information and how it is used, click here.

From home

• If you are an RCH patient aged 12 years or older, please complete and return a My RCH Portal: Patient request for access form, with a copy of your photo identification attached.
• If you are the parent or legal guardian, please complete and return a My RCH Portal: Parent/legal guardian request for proxy access form, with a copy of your photo identification attached.
• Photo identification could be a copy of your passport, driver licence, proof of age card or another type of photo identification, that also displays your date of birth.
• Return the completed form and copy of your photo identification via post or fax to:
  Health Information Services
  The Royal Children's Hospital
  Lower Ground, East Building
  50 Flemington Road, Parkville Vic 3052
  Fax: (03) 9345 6589
  

Activate your account

When you have your activation code please make sure to activate your account within 14 days:

• Go to http://myrchportal.rch.org.au or download the My RCH Portal mobile app
• Click on the 'Sign up now' button
• Follow the instructions to complete the sign up process.