In this section
Request an account online. You will need to provide the following information:
Please allow seven business days for your request to be processed.
Go to the Activation page for instructions on how to activate your account once your request has been approved.
You can also sign up at your next hospital visit.
Visit one of the Specialist Clinic desks or speak to your ward clerk. You will be asked to complete a printed copy of the
My RCH Portal Parent/Legal Guardian Sign-up Form. Your photo identification will be checked to complete the sign-up process.
If you have current proxy access to your child’s My RCH Portal, you will receive notification via My RCH Portal at three months, and again at two weeks prior to your child’s 16th birthday, that your access to your child’s My RCH Portal will expire on their 16th birthday.
To request access or continue to have access to your child’s My RCH Portal at 16 years of age and older:
Health Information Services
The Royal Children's Hospital
Lower Ground, East Building
50 Flemington Road, Parkville Vic 3052
Sign up at your next hospital visit and activate your account instantly. No form or photo identification required.
If you're not coming into the hospital, you can request an account online:
New Account | Patient. A copy of your photo identification is required to verify your identity.
If you’re using a mobile device, scroll down to the bottom of the screen to view the green button "Request an account online".
If you're not scheduled to visit the hospital, or you don't have access to a device to complete the online, return the
My RCH Portal patient request for access form from home. You will need to provide a copy of your photo identification to verify your identity.