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You can sign up to My RCH Portal at your next hospital visit or from home.
Visit a Specialist Clinics desk or speak to your ward clerk.
If you are the parent or legal guardian, you will be asked to complete a My RCH Portal:
Parent/legal guardian request for proxy access form. We will need to check your photo identification before we can sign you up.
Parents and legal guardians cannot use their child’s activation code to access My RCH Portal. This help us to keep our patients safe and their information private. For more information on why we collect your information and how it is used, click
If you are an RCH patient aged 12 years or older,
sign up online using the New Patient Account button. A copy of your photo identification is required to verify your identity.
If you are the parent or legal guardian of a patient aged 0-15 years of age,
sign up online using the New Parent/Legal Guardian Account button. A copy of your photo identification is required to verify your identity.
If you are the parent or legal guardian of a patient 16 years and older,
please complete a paper form and obtain consent from your child to gain access to their My RCH Portal.
Return the completed form and copy of your photo identification via post or email:
Health Information Services
The Royal Children's Hospital
Lower Ground, East Building
50 Flemington Road, Parkville Vic 3052
If you receive an SMS to activate your account, please make sure to activate your account within 60 minutes.
If you receive a printed activation code in the post, please make sure to activate your account within 30 days: