Urgent medical support for:
- Anal dilatations (suspected perforation with excessive blood)
- Bowel washouts have not produced significant output for 24 hours/days
- Hirschsprung associated enterocolitis (abdominal distension (swollen tummy), no stools (constipation), explosive watery stools (diarrhoea), vomiting, high temperatures (greater than 38 degrees), lethargy, poor feeding, rectal bleeding)
- Unmanageable pain and discomfort
- Leaking appendicostomy/ Chait devices
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Attend the RCH Emergency Department, or
local ED/Urgent Care and request them to call the Paediatric Surgical Registrar at RCH on:
(03) 9345 2791 (during work hours)
(03) 9345 2193 (after hours)
If attending the RCH Emergency Department during business hours, please request for the triage nurse to contact ‘Pink Surgical Team’ to notify your care team that you are in emergency. |
Semi-urgent medical support for:
- Anal dilatations (small amounts of bleeding, refusal behaviour support, parental mental health support)
- Bowel washouts (e.g. less than 50% output, more than 2 washouts per day required, blood present in output)
- Dislodged appendicostomy/ Chait devices
- Prolonged general pain and discomfort over 48 hours
- Anal prolapses
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Email:
paediatric.surgery@rch.org.au
If no response within 2 working days, call (03) 9345 5801 (during work hours). If no answer, leave a voicemail. |
Stoma support:
- Stoma loss management (e.g. high ileostomy output - more than 25ml/kg per day, reduced oral intake and reduced urinary output)
- Stoma management, including stoma prolapse and leaking appendicostomy/ Chait devices
- Appendicostomy management
- Pathology requests
- Stoma association information
- Care advice and support (incl when to upsize medical supplies and devices)
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Email:
stomaltherapy.continence@rch.org.au
If no response within 2 working days, call (03) 9345 5338 (during work hours) |
Wound and skin management:
- Post-surgery wounds
- Buttock excoriation (extreme nappy rash)
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Email: stomaltherapy.continence@rch.org.au
If no response within 2 working days, call (03) 9345 5338 (during work hours)
Note. If wound and skin management is related to survey, these should be directed towards Paediatric Surgery team. |
Medical supplies:
- Ordering of anal dilators
- Ordering of bowel washout supplies
- Ordering of stoma supplies
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Email: edc@rch.org.au
If no response within 2 working days, call: (03) 9345 5325 (between 8.30am-4pm, Monday to Friday) |
Surgery waitlist enquiries:
- Surgery appointment times and waitlists
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Call: (03) 9345 6182 (during work hours) |
Specialist clinic appointment enquiries:
- Request a semi-urgent appointment with surgical team
- Cancel or modify existing appointment times
- Request a non-urgent appointment with surgical team
- Leave a message for your child's doctor
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Online request form:
https://www.rch.org.au/specialist-clinics/appointments/Specialists_clinics_change_of_appointment_form/
If no response within 2 working days, call (03) 9345 6180 Mon-Fri between 8.30am - 5pm
My RCH Portal: Some requests can be made via the My RCH Portal. To learn more, visit https://www.rch.org.au/my-rch-portal/ |
Toileting support:
- Medication review and changes
- Prescription requests
- Behavioural support (e.g. tips for toileting, bowel diaries)
- Concerns in changes in bowel frequency/composition
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Email: paediatric.surgery@rch.org.au
If no response within 2 working days, call (03) 9345 5801(during work hours). If no answer, leave a voicemail. |
Medical documentation:
- School enrolment forms
- Letters to provide information to care givers (e.g. childcare, school, etc)
- NDIS application input
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Email: paediatric.surgery@rch.org.au
If no response within 2 working days, call (03) 9345 5801 (during work hours). If no answer, leave a voicemail. |
Psychological support:
- Request for referral to psychologist
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Lodge a request via your care team |
Dietetics and nutrition:
- PEG nutrition support and queries
- Ordering of nutrition supplies
- Request for referral to dietitian
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Email: paediatric.surgery@rch.org.au
If no response within 2 working days, call (03) 9345 5801 (during work hours). If no answer, leave a voicemail. |
Non-urgent assistance for other medical professionals:
- Support for external medical professional who may require specialist input into your child’s general care (e.g. GPs, external allied health providers, etc)
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Email: paediatric.surgery@rch.org.au
If no response within 2 working days, call (03) 9345 5801 (during work hours). If no answer, leave a voicemail. |