Guide to the RCH

The Family Hub

  • The Family Hub provides a quiet, friendly, relaxing retreat within the hospital for families and carers, but away from the bustle, noise and stress of the hospital environment. It is a non-clinical area and provides the following resources and services:

    • Reception area, staffed by volunteers.
    • Lounge area.
    • Business centre - internet, email access, faxing, photocopying and scanning documents.
    • Quiet room for sleeping or private rest periods.
    • Private cubicles for breastfeeding or expressing breastmilk.
    • Toilets.
    • Baby change facilities.
    • Meeting room.
    • Kitchen and meals area.
    • Lockers and day storage for large bags and suitcases.
    • Mobile phone chargers.
    • Ironing board, iron and sewing kit.
    • Library for all ages.  Books may be borrowed.
    • Hoyts Beanbag Cinema tickets.
    • Portable DVD players and DVDs for loan to inpatients.
    • Digital camera available for loan to inpatients, and photo printing facilities.
    • Emergency supplies of toiletries and clothing.
    • Maps and shopping guides.
    • Public transport information.

    Telephone                          
    9345 4660

    Location                              
    North Building, Ground floor (Beach)

    Opening hours                 
    Monday-Friday 8:30am - 5:30pm
    Saturday 10:00am - 2:00pm
    (Closed Sundays, public holidays and over the Christmas/New Year period.)