Victorian Government caretaker period

As the Victorian State election will be held on Saturday 28 November 2026, the Victorian Government will assume a Caretaker role from 6pm on 3 November 2026. During the caretaker period, content will only be added to this website in accordance with the Caretaker Conventions. See Guidelines for Caretaker Conventions.

The Family Hub

What we provide

  • Practicalities and day to day needs

    • A reception area  with volunteers and staff available to provide direction, resources, assistance and support.
    • A quiet, spacious and comfortable parent lounge for relaxing, resting or reading.
    • A multi-purpose meeting room which can be booked by support groups or families wishing to meet privately with a social worker or other staff member.
    • A quiet room containing a sofa bed for parents to sleep or where families can gather privately.
    • A business centre for families to access the internet or email, do photocopying and scanning or send and receive faxes.
    • A variety of mobile phone chargers to suit many makes and models of phone for use onsite.
    • A kitchen area for the preparation of light snacks. Drinks such as tea [ including a selection of herbal teas ], coffee, cordial and Milo are provided
    • A meals area providing tables and chairs with an adjacent play area for children.
    • Two privacy cubicles for children to receive tube feeds or for mothers to breastfeed or express breastmilk in a restful, discreet location.
    • Toilets and baby change tables.
    • Quiet corner with view of the park
    • Lockers to store your valuables during the day.

    Our current open hours are 10am-4pm Monday to Friday (not open Public Holidays and Weekends)