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The Family Hub

What we provide

  • Practicalities and day to day needs

    • A reception area  with volunteers and staff available to provide direction, resources, assistance and support.
    • A quiet, spacious and comfortable parent lounge for relaxing, resting or reading.
    • A multi-purpose meeting room which can be booked by support groups or families wishing to meet privately with a social worker or other staff member.
    • A quiet room containing a sofa bed for parents to sleep or where families can gather privately.
    • A business centre for families to access the internet or email, do photocopying and scanning or send and receive faxes.
    • A variety of mobile phone chargers to suit many makes and models of phone for use onsite.
    • A kitchen area for the preparation of light snacks. Drinks such as tea [ including a selection of herbal teas ], coffee, cordial and Milo are provided
    • A meals area providing tables and chairs with an adjacent play area for children.
    • Two privacy cubicles for children to receive tube feeds or for mothers to breastfeed or express breastmilk in a restful, discreet location.
    • Toilets and baby change tables.
    • Quiet corner with view of the park
    • Lockers to store your valuables during the day.

    Please click here to download or print an information sheet.

    Hoyts Beanbag Cinema

    The Hoyts Beanbag Cinema is available, free of charge, for the enjoyment of our patients and their families. The cinema may be used by both inpatients and outpatients, their parents or carers and siblings. 

    The cinema screens mostly recent release films rated G or PG. Sessions currently run at 10:30am Monday - Saturday, and at 2:30pm Monday - Friday. Every Thursday and Saturday night at 7.30pm there is a Mums and Dads screening for parents of inpatients. Please note that the cinema does not operate on public holidays or during the Christmas/New Year period.

    Inpatients must have approval from a clinician on their ward in order to attend, and outpatients may only attend on the same day as their hospital appointment (proof of appointment may be requested).

    Children aged 12 years and over may attend a screening unaccompanied by a parent or carer, however for hospital inpatients attending, an accompanying carer is preferred. All children aged under 12 years must be accompanied by a parent or carer throughout the screening.

    Bookings are encouraged, especially during busier periods e.g. school holidays. Inpatients may book in person or by calling 9345 4660 in advance of the day of screening. Outpatients may only book in person on the day of their appointment - no telephone or advance bookings from outpatients will be accepted.

    Information on what movies are screening can be located in the Family Hub, or in the patient lounge in each ward.

    Please call or drop in to see the volunteers at the Family Hub if you would like more information about the cinema or wish to enquire about making a booking.

    Interview rooms

    There are three interview rooms adjacent to the Family Hub, and the staff and volunteers here manage the bookings for these rooms.

    Interview room 1

    Contains a round table which comfortably seats up to six people.

    Interview rooms 2 & 3

    Are larger rooms with no central table, and can accommodate approximately 10 people.

    Please call us on 9345 4660 (x54660) if you would like to enquire about or book an interview room.