Retrievals and Referrals


  • PIPER

    For all Paediatric, Neonatal and Perinatal Emergency Calls
    1300 137 650

    Paediatric

    We recommend you follow the I.S.B.A.R. guideline outlined in the checklist below. It is NOT a requirement to have ALL the information available. Please make your referral at any point in time when you need paediatric intensive care advice or retrieval.

    PIPER Paediatric Referral Information

    Our call coordinator will greet you and record this information

    Introduction
    • Your name
    • Clinical role
    • Location
    • Contact number
    • Your patient's name
    • Age/DOB
    • Weight

    The PIPER Consultant or Senior Registrar will join the call and discuss the following with you (our call coordinator will record the information)

    Situation The clinical situation (e.g. status epilepticus, child is intermittently
    apnoeic, will likely require intubation)
    Background 1. past medical history
    2. presenting problems/history of presenting illness
    3. management undertaken, investigations performed
    4. review of systems
    • Airway
      • clinical findings
      • intubation grade
      • ETT size
      • ETT position
    • Breathing
      • clinical findings
      • ventilation
      • parameters
      • blood gases
      • CXR
    • Circulation
      • clinical findings, HR, BP, rhythm
      • vascular access
      • fluids (bolusses and continuous fluids)
      • vasoactive medication
    • D
      • clinical neurological findings
      • sedation
      • muscle relaxants
      • CNS imaging
    • E
      • temperature
      • blood results incl. blood glucose
      • microbiology
    • F
      • family/parents
    Assessment The working diagnosis or overall assessment of the situation
    Request Please state whether you are requesting advice only or retrieval or are unsure.

    Neonatal

    Emergency

    How to arrange an emergency transfer/consultation.

    Telephone PIPER dedicated 24 hour emergency line on 1300 137 650.

    • The referral is conferenced with the PIPER Neonatal Consultant and the PIPER retrieval team.
    • Stabilization advice is provided as required.
    • PIPER Neonatal mobilizes a team, organizes an appropriate NICU/Special Care bed and proceeds to the referring hospital.

    Non-Emergency/Elective

    How to arrange a non-emergency/elective transfer/consultation.

    Telephone PIPER dedicated 24 hour non-emergency line on 1300 659 803.

    Returns

    Return Transfer Service.

    For Tertiary Centre on-line booking.

    For other referring hospital return bookings:

    Telephone PIPER dedicated 24 hour non-emergency line on 1300 659 803.

    Know your Transport Classification

    Perinatal

    How to obtain expert high-risk obstetric advice.

    Telephone PIPER dedicated 24 hour emergency line on 1300 137 650.

    • The referral is conferenced with the PIPER Consultant Obstetrician and the call coordinator.
    • Advice is provided.
    • PIPER will assist with organising the transfer and the appropriate healthcare facility required for the referred woman.