Parent information
PETS: Parent Information
The Paediatric Emergency Transport Service (PETS) transfers sick children to the Royal Children's Hospital or Monash Medical Centre. An Intensive Care doctor and/or nurse will accompany your child and provide specialized care. Your child will be either admitted directly to the Intensive Care Unit or taken to the Emergency Department.
There is limited space available in all emergency transport vehicles. In most instances, there will be no room for a parent to accompany the child. This decision is made by the crew of the emergency transport vehicle and is dependant upon the child's condition, weight, seats available, fuel load, and weather conditions. PETS may not know until the team arrives and assess the child whether the parent can accompany their child.
Destinations
Most children transferred by PETS are taken to the Royal Children's Hospital in Melbourne or Monash Medical Centre in Clayton.
Royal Children's Hospital
50 Flemington Road, Parkville Vic. 3052, Australia
(Melway map 43 E3, UBD page no. 253 grid ref. B5)
Royal Children's Hospital Parent Information and Map - see Guide to the RCH
See an interactive location map from the following website:
The Paediatric Intensive Care Unit (PICU) is called Rosella Ward and is on the third floor. During the day, enter the hospital via the Main Entrance (Flemington Road). At night, enter via the Emergency Department (Gate 2 Flemington Road). Please ring the bell at the door of Rosella Ward and speak to the staff via the intercom before entering.
Parents Car Park
The entrance to the Car Park is in Flemington Road (enter either Gate 1 or Gate 2). A concession pass for the car park is available to parents after the third day of admission and for those receiving a Child Disability Allowance.
Parent Accommodation
A limited amount of hospital accommodation is available for parents. There is often a waiting list and a fee is charged for these rooms. A list of nearby boarding houses and motels is available from PICU staff at the hospital.
Phone numbers
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Royal Children's Hospital: (03) 9345 5522
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Intensive Care Unit: (03) 9345 5211
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This number is for parents only. Other callers should be directed to the switchboard (03) 9345 5522
Parents are welcome to visit their child at any time. You may be asked to leave the bedside during doctors rounds and medical procedures.
