In this section
This page provides a guide for caseworkers on service access for refugee and asylum seeker children and families. A presentation is available to provide training on service access (see
Ambulance services are
free in an emergency and public hospitals and related services are free for all refugees and asylum seekers, including asylum seekers in Community Detention. See:
Victorian Government information,
ambulance payment guidelines,
asylum seeker identification.
All permanent entrants to Australia have an
immigration medical examination (IME) 3-12 months before they travel (see
overview of the health requirement), Humanitarian entrants are offered an additional (voluntary)
departure health check in the week prior to travel. These assessments rule out public health issues and make sure people are ‘fit to fly’. Health screening in Immigration detention is similar to the IME. Screening for children is limited, including for children who have been in immigration
refugee health assessment is recommended for all people arriving as refugees or seeking asylum after they arrive in Australia, including after release from detention where relevant.
Have they had:
Have the results been checked? Have abnormal results been treated? The screening and follow up of results will take at least 2 visits.
Catch-up vaccinations are provided through general practitioners (GPs) or local councils. They may also be provided at English language school (through outreach council programs), asylum seeker healthcare services, paediatric refugee health specialist clinics or hospital based services.
Kindergarten is essential for children’s development and to prepare them for school – see
advocacy/consumer liaison is available in all hospitals for all patients, and is an important resource for progressing concerns or adverse events, or providing positive/other feedback.
Services - Interpreter services are a right and entitlement for families with low English proficiency.
Community detention: TIS can be accessed for health care of all clients
in community detention (see detail in presentation below).