Key data sources

• RCH – also PPE,  COVID Clinical Practice Guideline and Learning Hero resources (intranet only)
• State – DHHS (includes Chief Health Officer update, case definition, resources, stay at home restrictions, and Community services sector plan and roadmaps)
  • Free testing for migrants and asylum seekers and 'getting tested' advice (including test locations)
  • Data dashboard and Healthcare worker data
  • Roadmap to reopening
  • Schools - modelling report
• Victorian government updates (includes links to health, financial supports, schools, public sector)
• Federal – Department of Health and Australian live guidelines
  • Australian government updates -  including restrictions in States/Territories and 'restriction checker' by activity for jurisdictions
  • DHA -  advice in language
• Australian numbers 
• Global numbers and WHO Coronavirus
• Covid-19 kids research updates (University of Melbourne), and Research database 
• National Refugee-led Advisory and Advocacy group - COVID-19 consultation report 

Timeline related to migration

• 31 Dec 2019 – Pneumonia cases in Wuhan, China reported to WHO regional office
• 25 Jan 2020 – Australian restrictions on travel to and arrivals from China
• 30 Jan 2020 – WHO declares public health emergency of international concern
• 01 Mar 2020 – Australian restrictions on travel to and arrivals from Iran
• 11 Mar 2020 – WHO declares pandemic
• 13 Mar 2020 – Expanded MBS telehealth item numbers
• 16 Mar 2020 – Victoria declares State of Emergency
• 16 Mar 2020 – IOM and UNHCR suspend travel for refugees. People with a 202 visa may still travel to Australia pending flight availability, quarantine applies to international arrivals
• 18 Mar 2020 – DFAT issues standing advice to not travel overseas, with subsequent closure of many transit hubs
• 18 Mar 2020 - Guard at Kangaroo Point APOD in Qld tests positive for coronavirus - see media reporting
  
• 21 Mar 2020 – Victorian Government announces $1.7B economic survival package, including a $500M Working for Victoria fund
• 23 Mar 2020 – Stage 1 restrictions Victoria
• 24 Mar 2020 – Prime Minister announces a ban on all overseas travel (with limited exceptions), and advice to avoid all non-essential domestic travel
• 24 Mar 2020 – Detention visitor program suspended
• 25 Mar 2020 – Stage 2 restrictions Victoria – non-essential businesses close
• 28 Mar 2020 – Enforced 14 day quarantine for all international arrivals in Victoria
• 29 Mar 2020 – New  Coronavirus supplement announced – $550/fortnight in addition to existing payments through JobSeeker, Youth Allowance, Special Benefit, Parenting Allowance and others - see fact sheet
• 30 Mar 2020 – Stage 3 restrictions Victoria – to apply for 4 weeks, no more than 2 people in a gathering, only 4 reasons to be out (essential supplies, healthcare, exercise, work/study if required), playgrounds closed), restrictions now enforceable
• 30 Mar 2020 – Federal Government announces $130B JobKeeper payments – providing affected businesses with $1500/fortnight per employee (70% median wage) – for citizens, permanent residents, and special category visa (SCV) holders – see fact sheet
• 31 Mar 2020 – OHCHR, IOM, UNHCR and WHO joint press release - The rights and health of refugees, migrants and stateless must be protected in COVID-19 response
• 31 Mar 2020 – CDNA guidelines for COVID in correctional and detention facilities - later revised Jun 2020, and Aug 2020
• 2 Apr 2020 – Federal government announces free childcare – see Department of Education, Skills and Employment Fact sheet, and  media reporting
• 4 Apr 2020 – National COVID-19 Clinical evidence taskforce announced
• 7 Apr 2020 – Victorian government announces school students to learn from home in term 2
• 12 Apr 2020 – Additional Victorian Government funding ($59.4M) for mental health during COVID – see media release
• 17 Apr 2020 – Additional Victorian Government funding ($40.2M) for crisis accomodation and specialist services for family violence
• 23 Apr 2020 - Additional Victorian Government funding (S77.5M) for vulnerable children and families - including additional payments for foster carers
• May 2020 - Additional Victorian Government funding ($17M) for people with disability
• 6 May 2020 - NRAAG - COVID-19 consultation report
• 6 May 2020 - RCOA Summary of April 2020 Working Group on Resettlement Briefing on Covid-19.
  
• 3 Jun 2020 - UNHCR Policy Brief - Covid-19 and People on the Move - also see commentary by Gillian Triggs, Assistant High Commissioner for Protection.
  
• 18 Jun 2020 - UNHCR and IOM announce resumption of resettlement travel for refugees
• 20 Jun 2020 - Victorian worker support payment ($1500) 
• 30 Jun 2020 - Victorian government announces further lockdowns by postcode - see Premier's media release. 
• 3 Jul 2020 - Lockdown of public housing high rise towers in Flemington - see DHHS information and media reporting
• 7 Jul 2020 - Victoria announces return to Stage 3 restrictions from midnight Wed 8 Jul 2020
• 10 Jul 2020 - Victoria asks all people to wear masks in public where social distancing not possible - see DHHS information and media reporting
• 12 Jul 2020 - Victoria announces return to remote learning for students in prep-year 10
• 13 Jul 2020 - Guard at the Mantra Preston APOD tests positive for coronavirus - see media reporting
• 13 Jul 2020 - Extreme hardship program - for people unable to access other Victorian or Commonwealth support, including temporary and provisional visa holders and undocumented migrants (payment of $400 for a single adult, more for families, with a possible 2nd payment after 2 months) - phone - 1800 855 240 (available to support eligible people submit an application).
• 19 Jul 2020 - Face masks mandated in Victoria from 22 Jul 2020 - for all people aged 12 years and older
• 21 Jul 2020 - Job Keeper program extended to 28 Mar 2021, with new changes announced including tiered payments (full time workers $1200/fortnight, part-time workers <20 hours/week $750/fortnight), increased checks of eligibility (business turnover), and new conditions for childcare commencing immediately. Changes to payments commence 28 Sep 2020, with further reductions from 4 Jan 2021.
  
• 2 Aug 2020 - State of Disaster and Stage 4 restrictions announced in Victoria (note criteria for onsite supervision in Education section of this document and childcare permits).
• Aug 2020 - Victorian coronavirus test isolation payment ($300)
• 10 Aug 2020 - home based testing for vulnerable communities - 'Call to test' (GP referral required)
• 13 Aug 2020 - Victorian government announces 'Working together for multicultural communities' - $14.3M additional funding. 
• 14 Sep 2020 - Further 2 weeks of stage 4, although curfew 9 pm, exercise - 2 hours exercise/outdoor time daily - 2 people or a household; visitors - those living alone, or single parent - one nominated visitor; distance - 5 km zone, education: remote learning unless exemption
• 24 Sep 2020 - Job Seeker/Coronavirus supplement payments  reduce to $250/fortnight (until 31 Dec 2020,  further decisions pending), also with mutual obligations reinstated, and increased threshold for additional income prior to reduction of payments (to $300).
• 28 Sep 2020 - Victoria moves to 'second step' out of lockdown, curfew stops, exercise as above; up to 5 people from 2 households outdoors, visitors as above, distance - 5 km zone, education - Childcare restarts
• 28 Sep 2020 - information on DHA transitioning people in community detention to final departure BVE - initially Qld, NSW, SA
• 1 Oct 2020 - Announcement Extreme hardship payments doubled - see Premier's media release
• 5 Oct 2020 - education - Kinder restarts and year 12 GAT testing the same week
• 12 Oct 2020 - education - prep-2 and years 11-12, and specialist education restarts, otherwise remote learning unless exemption
• 'Third step' - no dates as yet - curfew - stops;  distance - no restrictions, exercise - up to 10 people outdoors, visitors - household visitors - one other household (up to 5 visitors), education - staged return to school for years 3-10
  
  

Telehealth

Like many services, Immigrant health has transitioned to telehealth for many consultations - a high proportion of our patients rely on public transport, and there are challenges with social distancing in a family based clinic model working with interpreters. We will limit direct attendances to targeted visits where examination, tests, or immunisations are essential and will generally complete all 1^st visits by telehealth, which will allow us to ascertain transport and technology options. 

Quick tips

• Data usage: HealthDirect telehealth uses ~230 MB on a mobile device and 450 MB on a PC for a 20 minute call – similar to Skype or FaceTime, and less than half the data of an HD YouTube video. Data use is more on three party consults, and less on lower speed internet connections. There is no data use while waiting for the consult to start.Phone companies ( Telstra,  Optus,  Vodafone) are offering free additional data (5-25GB) and supports for April 2020
• Functions: HealthDirect allows clinicians to open a chat function, share a screen and use a whiteboard function – see tip sheet (pending)
• Three party consultations: work well for interpreting or for JMS supervision - tip sheet. Interpreting should be remote wherever possible, and we need to assist this workforce
• Billing: 
  • Consults should record consent for telehealth and bulk-billing – verbal consent is adequate if the consult is not recorded. See ACRRM consent form for an outline of benefits and risks.
  • Previous telehealth item numbers –  Item 112 – attendance by video conference, patient not admitted, and located within a telehealth eligible area and at least 15km away from physician – see health workforce calculator - select ASGS - area RA2 or greater eligible (RA1 = metropolitan). Use together with 110, 116, 132, 133.
  • New temporary (until 30/9/2020 - then extended to 3/2021)  telehealth item numbers are available – for bulk-billed, non-admitted patients across a range of disciplines. See table of MBS item numbers:
    • Specialist telehealth – 92422¹³²   92423¹³³ 91824¹¹⁰  91825¹¹⁶  91826^{minor attendance}   92140¹³⁵   92141¹³⁷
    • Specialist telephone – 92431¹³²  92432¹³³  91834¹¹⁰   91835 ¹¹⁶   91836^{minor attendance}    92143¹³⁵  92144¹³⁷

Telehealth resources

• Health Direct - Guidelines for clinicians and patients, and translated
• RCH Telehealth site
  
• RACP telehealth resources
• BMJ Editorial –  Video consultations for covid-19

Translated resources

• DHHS - Coronavirus translated resources (57 languages – note increasing number of excellent resources, inc picture-based resources and videos)
  • Face masks - subtitled videos (also how to make a mask)
• Department of Home Affairs - 63 languages, wide range of information
• SBS audio resources - 65 languages
• Health Direct - translated
  
• Health Translations – Coronavirus 
• Department of Health – Coronavirus translated resources (now 84 languages)
  
  
• Job Keeper - translated information
• Job Seeker - translated information (drop down box)
• NDIS - Translated information on coronavirus and NDIS
• RCH - Translated resources for parents
• Refugee Council of Australia (RCOA) - COVID resources
• WHO – WhatsApp Covid-19 Facts - includes Arabic, French, Spanish, English
• US Society of Refugee Healthcare Providers resources

Supports

Emergency relief and food

• Emergency relief packages (DHHS, for individuals in isolation or quarantine)
• Emergency relief - temporary/provisional/undocumented migrants (Red Cross) - Extreme hardship program - (payment initially $400/single adult, more for families, (increased to 800/single adult as of 1/10/2020) with a possible 2nd payment after 2 months) - phone - 1800 855 240 (available to support eligible people submit an application)
• Foodbank (Statewide service)
• Groceries – priority assistance (people: with a disability, required to self isolate, compromised immunity) – Woolworths, Coles
• RCOA - services - select area, then select 'food' or 'everyday things'
• Rental relief payments (Housing Victoria, up to $2000) - criteria - revised rental agreement with reduction/mediation (not deferral), and income/proportion of income spent on rent thresholds (Note - no residency requirements)

Childcare and schools

• Childcares closed with stage 4 restrictions - except for permitted workers, who required childcare permits from 6/8/2020, and reopened 28/9/2020 for all children (no permits required)
• Department of Education and Training (DET) -  General,  Learning from home for schools,  Learning from home for parents – and  translated versions (23 languages)
• Education - criteria for onsite supervision for stage 4 restrictions
• FUSE (includes grade/level based resources from early childhood onwards, DET)
• Khan academy – free multilingual teaching and learning resources. 
  

Employment related and income support

• DHHS summary - financial supports - includes worker support payment ($1500) coronavirus test isolation payment ($300) and extreme hardship program (= Red Cross Emergency Relief) - phone - 1800 855 240 (available to support eligible people submit an application)
• Coronavirus supplement  until 24 Sep 2020 – $550/fortnight in addition to existing payments through JobSeeker, Youth Allowance, Special Benefit, Parenting Allowance and others. There are provisions around faster access, and waiving the newly arrived residents waiting period (NARWP). As of 24/9/2020 - payments reduce to $250/fortnight (between 25 Sep 2020 - 31 Dec 2020, with further decisions after this time pending), also with mutual obligations reinstated, and increased threshold for additional income prior to reduction of payments (to $300).
• JobKeeper payments – providing businesses with $1500/fortnight per employee (70% median wage) - for citizens, permanent residents, and special category visa (SCV) holders – see  fact sheet. Payments will remain in place until 28 Sep 2020, after this time Job Keeper changes include tiered payments (full time workers $1200/fortnight, part-time workers <20 hours/week $750/fortnight), increased checks of eligibility (of business turnover), with further reductions from 4 Jan 2021.
• Household support payments – 2 separate payments of $750 for social security and income support recipients and eligible concession card holders (includes carer allowance and carer payment). The first payment was made from 31/3/2020 and the second payments from 13/7/2020
• Foster carers - State government funded supplementary payments of $600 per child (announced Apr 2020, will occur late May 2020)
• Other possible payments - Services Australia
• RCOA - services - select area, then select 'getting work'
  
• Detailed information - eligibility for payments and Medicare for temporary visa holders (Red Cross)
• Stage 4 restrictions and employment rights (Job Watch, Employment Rights Legal Centre)

Mental health 

• HeadtoHelp - Mental health hubs - 15 locations
  
• DHHS – mental health resources
• Beyond Blue – Mental health and COVID-19
• Paediatrics.online – collated resources

Other

• RCOA - service guide (search by area and then select area of need)
• Family violence
  
• Summary of the Australian Government  Treasury response
• NDIS - Early Childhood Intervention

People seeking asylum 

• Are not eligible for supports directed to permanent residents/citizens, see Asylum seekers webpage for additional resources.
• Refugee Council of Australia - service guide (search by area)
  
• SRSS – evidence for new applications is unchanged, however review for continuation of service is now more straightforward, clients should contact their case management agency.
• Free childcare – see media release,  DESE Fact sheet and  media reporting - free childcare was not limited by residency status but ended mid-July 2020. 
• Free testing for migrant and asylum seekers
• Disability supports, including through HACC

Other resources

• Australian Government Coronavirus app
  
• NDIS and COVID-19 –  Minister's media release, and information and support
• Patient transport guidance (DHHS)
• PPE - Community services providers (DHHS)

• Resources for children – Raising Children Coronavirus, and paediatrics.online – collated resources

^{Immigrant health clinic resources. Author Georgie Paxton, Sophie Oldfield, Linny Phuong, 2 April 2020, updated 12 Oct 2020. Contact: georgia.paxton@rch.org.au}