Engaging with and assessing the adolescent patient

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    Key points

    1. Adolescence is a transitional phase of growth and development between childhood and adulthood
    2. Adolescents have the legal right to confidential care
    3. Adolescents <18 years old may be considered 'mature minors', capable of giving informed consent
    4. The HEEADSSS interview is a useful screening tool, that can also aid engagement. It is best completed with the adolescent alone

    Background

    • Adolescence spans from age 12 to young adults
    • Adolescence approximates the phase between pubertal onset and legal 'independence', and generally corresponds with attendance at high school

    Adolescent health care considerations

    • Increased risk-taking behaviours and psychosocial issues, contributing to morbidity and mortality
    • Rarely access routine health care, so any contact should be an opportunity for preventative health care
    • Some health services manage those aged >16 years through adult services or on adult inpatient wards
    • Planning for transition to appropriate adult services should start well before age 18

    Assessment

    • An adolescent consultation should include time with the adolescent and guardian/s together, as well as dedicated time with the adolescent alone
    • Be explicit about confidentiality and the requirements/limitations early in the consultation
      • obtain permission prior to contacting other relevant professionals, such as school or youth agencies

    Confidentiality and consent

    • Confidentiality is an ethical and legal right for the adolescent who is sufficiently competent to make his or her own medical decisions
    • Competence is determined by clinical judgment of the adolescent's stage of development and their ability to understand what is being discussed, in the context of the relevant local or national legislation
    • Adolescents have the legal right to confidential health care unless:
      • They cannot be considered a mature minor and/or
      • There is significant concern regarding risk (ie harm to self or others or physical, emotional or sexual abuse)
        • Some disorders such as psychosis, may need special consideration about the risk of harm and therefore need to inform others
    • Mature minors can give informed consent if they have sufficient understanding and intelligence to enable full comprehension of what is proposed (as per Australian common law -- Gillick competency)
    • Most adolescents aged 14-18 are presumed to be mature minors (legislation differs by State)
    • Younger adolescents may sometimes be considered mature minors and be capable of providing informed consent depending on the nature of the proposed intervention. Interventions include history, physical examination, procedures and treatments
    • Adolescents involved with child protection services require special consideration with respect to confidentially and consent. The relevant State-based service may be able to provide advice on who provides consent in what context

    The HEEADSSS psychosocial interview for adolescents

    The HEEADSSS interview is a useful screening tool that can

    • Build rapport
    • Identify risk and protective factors and the young person's competencies in order to look for opportunity to intervene earlier
    • Identify healthy and maladaptive coping strategies and supports e.g. "Who can you talk to when you're feeling down?"

    It is best completed with the adolescent alone. Parents should be asked if they have any concerns prior to leaving the room and again at the close of the interview

    Preface the interview by discussing confidentiality and explaining that you are about to ask lots of personal questions about the adolescent's life, interests and behaviours, as these may be affecting their health and wellbeing

    • "I'm going to ask you all about your life and some questions will be personal. Whatever you say will be kept private and between us, and not be passed on to your parents or anybody else outside this room, unless you give permission"
    • "The only exception would be in a circumstance in which telling someone else is required by law"
      Or
    • "If you tell me something that means there is a serious risk to your health, or someone else's, and because of this, I will need to get someone else involved in your care, like a parent or another doctor, I will tell you that. If you disagree, then together we can discuss the way to proceed"

    • Try to use open-ended, non-judgmental questions that avoid assumptions
    • General statements instead of personalising questions can be less intrusive, eg "some young people experiment with vapes/cigarettes, alcohol or drugs. In your year, do people smoke/drink/use illicit drugs? What about your friends? And you?"
    • The HEEADSS framework is designed to progress from important but less threatening questions to those considered highly personal
    • It is often not possible to cover every aspect of the interview in a single encounter. You may focus on the most relevant areas for your patient or population
    • You may choose to end the psychosocial interview by asking the adolescent who they can trust and confide in if they have problems
    Home Where, with whom, recent changes (moves or new people), relationships at home/with family, stress or violence, smartphone or computer use (in home vs room)
    Education and employment Where, year, attendance, performance, relationships and bullying, supports, recent moves, disciplinary actions, future plans, work details
    Eating and exercise Weight and body shape (and relationship to these), recent changes, eating habits and dieting, exercise and menstrual history
    Activities Extra-curricular activities for fun: sport, organised groups, clubs, parties, TV/computer/phone use (how much screen time and what for)
    Drugs and alcohol Vapes/e-cigarettes/cigarettes, alcohol and illicit drug use by friends, family and adolescent. Frequency, intensity, patterns of use, payment for, regrets and negative consequences
    Sexuality and gender Gender identity, romantic relationships, sexuality and sexual experiences, uncomfortable situations/sexual abuse, previous pregnancies and risk of pregnancy, contraception and STIs
    Suicide, depression and self-harm, mood and sleep

    See also mental state exam
    Presence and frequency of feeling stressed, sad, down, 'bored', trouble sleeping, online bullying, current feelings (eg on scale of 1 to 10). Thoughts or actions of self-harm/hurting others

    Suicide risk: thoughts (fleeting/pervasive/intrusive), media/social media viewing specific to suicide, response to suicidal thoughts (distressed vs calmed/pleased by suicidal thoughts), attempts (actual/intended lethality), plans, means and hopes for future, prevention/what would stop them from committing suicide

    Mood: type of mood (anxiety, mania), variations, range and reactivity

    Sleep: daytime sleepiness, difficulty falling asleep (>30 min), difficulty staying asleep, sleep hygiene/routine, hours of sleep ( <7 hours/night insufficient for 14-17 year olds, recommended 8-10 hours, <6 hours insufficient for 18-25 year olds, recommended 7-9 hours), sleep quality (waking refreshed?), evening caffeine/nicotine use, screen use at night/evening light
    Safety and s trengths Serious injuries, online safety (eg meeting people from online), riding with intoxicated driver, exposure to violence (school and community), if high risk: carrying weapons, criminal behaviours, justice system

    Special skills/areas of success or achievement, self-reflective or 'good friend's' description of the adolescent's strengths, spirituality/faith, supports in place, someone to talk to/trusted person, someone to ask for help from

    ** HEEADSSS screen may be adapted for local use

    Examination

    General considerations for physical examination of an adolescent patient:

    • Use of a chaperone is recommended
    • Ensure privacy
    • For pubertal assessment (Tanner staging) consider asking the adolescent to make a self-assessment

    Management

    General considerations

    • Depends on the issues identified during psychosocial interview
    • Adolescent health concerns can generally be viewed in terms of risk and protective factors
    • If there are significant health risk behaviours, devise an immediate management plan which may include formal mental health assessment (MSE) and admission, eg intentional overdose, see Poisoning — acute guidelines for initial management
    • Document the adolescent's contact details if follow-up is required
    • Consider opportunistic vaccination

    Medicare cards

    • Anyone over the age of 15 years should be encouraged to obtain their own Medicare card and if eligible a concession card

    Transition to adult services

    • Transition to adult services should be considered from mid-adolescence and include formal support and education, aiming to transition to adult services by 18th birthday or once final year of high school is completed
    • For complex cases, a period of overlap between paediatric and adult services may be required to permit adequate communication between specialists and safe transition

    Consider consultation with local paediatric team when

    Assessing any adolescent deemed to be at significant risk

    Note: depending on local resources and the adolescent's presentation, mental health, adolescent medicine and/or social work may be the most appropriate teams to consult

    For emergency advice and paediatric or neonatal ICU transfers, see Retrieval Services

    Consider discharge when

    • An assessment by mental health staff including a risk assessment has been completed (if indicated)
    • A clear discharge destination has been established, with follow-up and referrals to necessary services made

    Parent information

    Referral pathways and services

    National services

    Referral for counselling / psychology services

    • GPs can refer patients to psychologists under a Mental Health Plan (under the Better Access initiative) for up to 10 sessions per calendar year
    • Local psychologists can be found via the Australian Psychological Society's 'find a psychologist' search function

    24-hour telephone help lines

    Kids Help Line: 1800 55 1800

    Lifeline: 13 11 14

    Beyond blue: 1300 224 636

    Suicide Call Back Service: 1300 659 467

    13YARN: 13 92 76  (first national service of its kind for Aboriginal and Torres Strait Islander people in crisis. It offers a confidential one-on-one over the phone yarning opportunity and support with a trained Lifeline Aboriginal and Torres Strait Islander Crisis Supporter for mob who are feeling overwhelmed or having difficulty coping)

    State-based services

    New South Wales

    Child and Adolescent Mental Health Services: services delivered across NSW Health with referrals made via the NSW Mental Health Line (1800 011 511) for 24-hour advice, assessment referral information

    Youth Health and Wellbeing: includes links to Assessment Guideline for providers caring for young people aged 12-24 across settings, as well as links to other resources

    Sexual health Infolink: telephone referral line (1800 451 624, weekdays 9-5:30) staffed by specialist sexual health nurses, as well as internet-based information and referral service, providing access to all aspects of sexual health care. 

    Playsafe: sexual health information, online help service and links to appropriate medical centres

    Family planning NSW

    Your Room: information on alcohol and other drug use, including fact sheets (multiple languages), assessment tools and links to support services

    Family and Community Services -- support to find a home: homelessness service, including specific services for young people. Affiliated with Link2home, 24-hour information line (1800 152 152)

    Health Services for Young People

    Our Health Our Ways videos

    Transition Care Network: improving delivery of healthcare for young people with chronic health problems and disabilities as they transition from paediatric to adult health services

    Mental Health Line: 1800 011 511

    Queensland

    Child and Youth Mental Health Services: specialise in helping infants, children and young people up to age 18 with complex mental health needs

    Youth Sexual health: information on sexual health checks, family planning, contraception and STI screening and treatment

    Dovetail: provides clinical advice and professional support to workers, services and communities who engage with young people affected by alcohol and other drug use

    ADIS: 24-hour Alcohol and Drug Information Service for Queensland, for people with alcohol and other drug concerns. For help outside of hours, call 1800 177 833. Online resources

    Youth Housing and Accommodation

    Brisbane Youth Service

    Micah Projects: Support and advocacy services

    Clarence St, Mater Young Adult Health Service: Youth drug and alcohol service

    13 HEALTH: 13 43 25 84

    South Australia

    The Women's and Children's Health Network runs the specialised Child and Adolescent Mental Health Service (CAMHS) and the Youth Mental Health Service supports young people aged 16 to 24 years of age. Young people can access Youth Mental Health Services 24 hours a day, 7 days a week by calling 13 14 65

    Metropolitan Youth Health: Aboriginal youth program

    Metropolitan Youth Health: trauma-aware and trauma-responsive specialist health care provider

    ShineSA: Sexual health and relationship wellbeing for all. Provides sexual health clinics, counselling and confidential nurse run sexual health phoneline

    Service to Youth Council (SYC): Focuses on employment, training and youth services for people in need

    Drug and alcohol services South Australia (DASSA): statewide health service that offers a range of prevention, treatment and information services for people with alcohol, tobacco and other drug issues

    Victoria

    Child & Adolescent Mental Health Services (CAMHS): Victorian government mental health services are region-based and include Orygen Specialist Program which provides specialist mental health services for young people aged 12-25

    Eating Disorders Victoria: Support, information, community education and advocacy for people with eating disorders and their families

    Melbourne Sexual Health Centre: Free, confidential, anonymous, sexual health service, fact sheets and national STI management guidelines

    Sexual Health Victoria: resources and clinics across Victoria that provide sexual health services for LGBTI people

    Action (Youth) Centre - (Family Planning Victoria): Free service and information for those <18  about sexual health issues, safe sex and support groups for those with gender identity issues

    YSAS (Youth Support and Advocacy Service): Outreach teams across Melbourne and regional Victoria for young people experiencing significant problems with alcohol and/or drug use

    YoDAA: Victoria's Youth Drug and Alcohol Advice service - provides information and support for youth AOD needs or anyone concerned about a young person

    Young People\'s Health Service (FRONT YARD): Free service, that focuses on the needs of the homeless or disadvantaged

    Infoxchange Service Seeker: Search for local community support services e.g. local doctor, dentist, counselling services, drug and alcohol services

    Suicide HelpLine: 1300 651 251

    Western Australia

    Child and Adolescent Mental Health Services (CAMHS) provides recovery-focused programs and services for children from birth until 18 years. For urgent mental health help or advice for children and young people, call CAMHS Crisis Connect on 1800 048 636, 24 hours a day, 7 days a week

    Youth Friendly Doctors: AMA WA youth friendly GP list

    Get the Facts: Accessible information provided by WA Health about bodies, relationships, STIs, sex, keeping safe. Includes fact sheets, videos, 'find a service' function in WA, 'find free condoms' in WA and ask anonymous questions

    Yarning quiet ways is a resource to help parents to yarn with young Aboriginal people about strong, safe and healthy relationships. Written and designed in consultation with Aboriginal parents and carers

    Sexual Health Quarters

    Could I have it? STI facts, testing, advice and clinic locations

    Sexual Assault Resource Centre (SARC): a free service located in Perth providing crisis services to people who have experienced a recent sexual assault (rape) in the last two weeks and counselling for sexual assault / abuse experienced recently or in the past. Services are available for people of all sexualities and gender identities aged 13 years and above

    Drug and Alcohol Youth Service: a free and confidential service located in East Perth which provides young people (12-21) and their families with access to a comprehensive range of alcohol and drug services

    Drug and alcohol treatment services: provides treatment services for alcohol and other drug use, as well as support for families. Provides 24 hours a day 7 days a week counselling and referral service on 61 08 9442 5000 (1800 198 024 for country callers)

    WA Youth Services Directory: direct contacts to help young people on their path through life. Directory for crisis support, youth-friendly doctors and live service tracker

    Youth Futures: provide support and programs in areas of youth homelessness, education and support and wellbeing

    Additional notes and resources

    Decision Making by and for Individuals under the Age of 18

    Confidential Health Care for Adolescents and Young People (12-24 years)

    Youth friendly confidentiality resources

    HEEADSSS Assessment learning video resource

    Youth Health Risk Assessment

    Orygen Youth Health factsheets

    BeyondNow suicide safety plan app

    NIMH Youth "Ask Suicide-Screening Questions" (ASQ) Toolkit & Youth Emergency Department Brief Suicide Safety Assessment Guide

    Mood and Feelings Questionnaire (MFQ) by Duke University

    eMHprac: e-mental health in practice: A guide to digital mental health resources

    Last updated May 2025

    Reference List

    1. Bird, S. Consent to medical treatment: the mature minor. Australian Family Physician. 2011. 40: 159-160.
    2. Chiva. HEADSS Assessment Guide. 2022. Available from: https://www.chiva.org.uk/wp-content/uploads/2022/02/headss20assessment20guide1.pdf
    3. Doukrou M, Segal T. Fifteen-minute consultation: Communicating with young people---how to use HEEADSSS, a psychosocial interview for adolescents. Archives of Disease in Childhood: education and practice. 2018(103), p15--19.
    4. Farant B, et al. RACP: Routine Adolescent and Young Adult Psychosocial and Health Assessment, Position Statement. 2021. Available from: https://www.racp.edu.au/docs/default-source/advocacy-library/routine-adolescent-psychosocial-health-assessment.pdf
    5. Ford C, et al. Influence of physician confidentiality assurances on adolescents' willingness to disclose information and seek future health care. A randomized controlled trial. JAMA. 1997(12), p1029-34.
    6. Government of Western Australia Child and Adolescent Health Service. Community Health Clinical Nursing Manual. HEEADSSS Adolescent Psychosocial Assessment. 2024. Available from: https://www.cahs.health.wa.gov.au/~/media/HSPs/CAHS/Documents/Community-Health/CHM/HEEADSSS-adolescent-psychosocial-assessment.pdf?thn=0
    7. Jaworska, N et al. Adolescence as a unique developmental period. Journal of psychiatry & neuroscience: JPN. 2015. 40 (5): 291-293.
    8. Klein, D et al. HEEADSSS 3.0: The psychosocial interview for adolescent updated for a new century fueled by media. Contemporary Pediatrics. 2014.
    9. NSW Health. HEEADSSS Assessment learning video. 2019. Available from: https://www.health.nsw.gov.au/kidsfamilies/youth/Pages/heeadsss-videos.aspx
    10. NSW Health. Youth Health and Wellbeing Assessment Guideline. 2018. Available from: https://www.health.nsw.gov.au/kidsfamilies/youth/Pages/yhw-assessment-guideline.aspx
    11. NSW Health. Appendix 4 -- Youth Health Risk Assessment. 2018. Available from: https://www.health.nsw.gov.au/kidsfamilies/youth/Documents/youth-health-resource-kit/youth-health-resource-kit-app-4.pdf
    12. RACP Joint Adolescent Health Committee. Confidential Health Care for Adolescents and Young People (12-24 years). 2010. Available from: https://www.racp.edu.au/docs/default-source/advocacy-library/confidential-health-care-for-adolescents-and-young-people.pdf
    13. Sanci LA, Sawyer SM, Haller DM, et al. Confidential health care for adolescents: reconciling clinical evidence with family values. Medical Journal of Australia. 2005. 183(8), p 410-414. doi: 10.5694/j.1326-5377.2005.tb07104.x
    14. Sawyer, S et al. The age of adolescence. The Lancet Child & Adolescent Health. 2018. 2 (3): 223-228.
    15. Scanlan F, Richardson C, Bendall S, et al. Evidence to Practice: Assessment and treatment of sleep problems in help-seeking young people. Orygen, The National Centre of Excellence in Youth Mental Health. 2019. Available from: https://www.orygen.org.au/Training/Resources/Physical-and-sexual-health/Evidence-summary/Assessing-and-responding-to-sleep-problems-in-youn/orygen-evidence-to-practice-sleep-problems-mental?ext=
    16. Srinath S, Jacob P, Sharma E, et al. Clinical Practice Guidelines for Assessment of Children and Adolescents. Indian Journal of Psychiatry. 2019(61), p158-175.
    17. The State of Queensland (Department of Child Safety, Youth and Women) Youth Wellbeing Assessment, Common Assessment Tool (CAT) Guide. 2018. Available from: https://www.families.qld.gov.au/_media/documents/youth/youth-support-services/youth-wellbeing-assessment-cat-guide.pdf
  • Reference List

    1. Bird, S. Consent to medical treatment: the mature minor. Australian Family Physician. 2011. 40: 159-160.
    2. Jaworska, N et al. Adolescence as a unique developmental period. Journal of psychiatry & neuroscience : JPN. 2015. 40 (5): 291-293.
    3. Klein, D et al. HEEADSSS 3.0: The psychosocial interview for adolescent updated for a new century fueled by media. Contemporary Pediatrics. 2014.
    4. Sawyer, S et al. The age of adolescence. The Lancet Child & Adolescent Health. 2018. 2 (3): 223-228.
    5. WHO. World Health Organization: Adolescent health 2019. Retrieved from https://www.who.int/maternal_child_adolescent/adolescence/en/ (viewed April 2019).