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As the Victorian State election will be held on Saturday 28 November 2026, the Victorian Government will assume a Caretaker role from 6pm on 3 November 2026. During the caretaker period, content will only be added to this website in accordance with the Caretaker Conventions. See Guidelines for Caretaker Conventions.

All you need to know about General Practitioners

  • All You Need to Know About General Practitioners (GPs)

    Your guide to taking charge of your health


    1. What is a GP?    

    A General Practitioner (GP), also called a family or local doctor, provides ongoing, coordinated health care from childhood to adulthood. They know about a wide range of health issues and may have special expertise in certain conditions or disabilities.

    It’s important to have a GP that suits you and with whom you feel comfortable.


    2. How Can Your GP Help You?

    Your GP can:

    • Help with health issues and concerns.
    • Communicate with your specialists.
    • Refer you to other healthcare professionals.
    • Provide access to extra support programs:

    a) Chronic Condition Management (CCM) Plan

    • If you have a long-term health condition, your GP can create a GP Chronic Condition Management Plan (GPCCMP).
    • This allows access to up to five allied health services per year with Medicare rebates.
    • If providers do not fully bulk bill, you may pay the gap.

    b) Better Access Mental Health Services

    • Up to 10 individual or group mental health sessions per year via:
    • Speak to your GP if you need more sessions.


    3. Why Have Your Own GP?

    • Your GP knows your medical history.
    • They can coordinate care during and after your transition to adult health services.
    • They can refer you to specialists and connect you to community supports.
    • A regular GP helps you make informed decisions about your treatment.


    4. How to Choose the Right GP

    Ask yourself:

    • Do I feel comfortable with them?
    • Can I share personal information?
    • Can I ask questions and be heard?
    • Do they understand my health needs or disability?

    Other things to consider:

    • Location & transport
    • Clinic opening hours
    • Home visit availability
    • Language spoken
    • Male or female GP preference
    • Extra qualifications or expertise


    5. How to Find a GP

    • Ask friends, family, school contacts
    • Ask your pharmacist or other healthcare professionals
    • Ask your specialist doctor or paediatrician
    • Use the Australian General Practice Network (AGPN): www.agpn.com.au
    • Check professional associations like AMA or RACGP


    6. Costs

    • Some GPs bulk bill (no out-of-pocket cost).
    • Some GPs charge a gap fee; check before your appointment.
    • You can change your GP if you’re not comfortable.


    7. Make the Most of Your Appointment

    • Prepare a list of questions and concerns.
    • Bring all medications and dosages.
    • Be honest with your GP.
    • Ask questions if you don’t understand anything.


    8. Hospitalisation

    • Give the hospital your GP’s contact details.
    • Ask for a discharge summary to give to your GP.
    • Make a follow-up appointment after hospital visits.


    9. Visit Your GP Regularly

    • At least once a year for a health check-up (like servicing your car!).
    • Early detection of problems helps keep you healthy and in control.


    10. Keep a Health File

    Include:

    • Contact details of all health professionals
    • Current list of medications
    • Recent test results
    • Summary of medical history, care plans, allergies, blood type

    Tip: When moving to a new GP, transfer your records for continuity of care.