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The Social Work Department services are available to any child or family who is a patient of The Royal Children's Hospital.
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The Department is open 8.30 am to 5.00 pm, Monday to Friday.
A Social Work service is provided in the Emergency Department from 8 am to midnight on weekdays and from 10:30 am to midnight on weekends.
An after-hours, on-call social work service is available for families experiencing acute trauma or crisis.
The Social Work Department aims to be responsive and provide timely service.
Referrals can be made by patients, their families, RCH staff or community based professionals.
Referrals can be made:
By phoning the Social Work Department on 9345 6111. Helpful information to provide includes,
Referrals can also made via EMR order. Please include as much information as possible. EMR orders with insufficient information or no referral reason will be rejected.
By phoning the Emergency Department Social Worker on 9345 4914.
The after-hours on-call service can be reached by RCH staff through Switchboard, on 9345 5522.