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Simulation Programs

Communication

  • Due to COVID-19 and these unprecedented times some in person courses have been paused. However, the Simulation Team have developed some virtual  training and interactive Elearns in lieu of face to face sessions. Please see virtual sessions listed below

    The Simulation Team have developed and are developing, a number of communication workshops which will be available for staff to attend. These workshops can also be run by the Simulation Team within RCH hospital departments depending on specific needs.

    Supportive Leadership following Challenging Events (2020) Clinical-VIRTUALLY

    Psychological First Aid (PFA)

    The Simulation team (Dr Jenni Sokol) will be delivering a three hour course on the leadership required to support your staff following critical evens on the wards.

    Exposure to critical clinical and exposure to challenging events involving extremely sick children can be distressing for staff. This course aims to provide a framework on how to facilitate immediate “guided reflection” (PFA) around critical clinical events in order to provide support for staff involved.

    Medical, Nursing and Allied Health staff who may be required to facilitate such sessions are encouraged to attend.

    This course is currently directed at RCH staff but generalisable to external participants if they wish to attend.

    Workshop Dates 2020  ( Extra dates for 2020 may be added depending on demand)

    Tuesday 25 August 2020 1:00 PM - 4:30 PM
    Tuesday 6 October 2020 1:00 PM - 4:30 PM
    Monday 10 November 2020 1:00 PM - 4:30 PM 

    Tuesday 16 November 2020 1:00 PM - 4:30 PM
    Monday 24 November 2020 1:00 PM - 4:30 PM 

    Fees
    FREE for RCH Staff, please register using your RCH email
    External Nursing/Allied Health - $200          
    External Medical - $350         
    *All bookings are plus GST and booking fee
    Payment can be made with Visa, Mastercard or American Express.

    FREE and only available for RCH staff; please register using RCH email when booking

    Each course will host a maximum of 18 participants.

    Click here to access Supportive Leadership Elearn (you will need to sign into Learning Hero)

    Click here to register for online session

    A reminder email will be sent out 2 weeks prior to the event. Please notify us ASAP if are no longer able to attend  once booked in.


    Supportive Leadership following Challenging Events (2020) Non clinical RCH Staff Only-VIRTUALLY

    Psychological First Aid (PFA)

    The Simulation team (Dr Jenni Sokol) will be delivering a three hour course on how to support administrative and management colleagues following challenging events in which they may be involved with.

    Exposure to challenging events at work can be distressing for staff. This course aims to provide a framework on how to facilitate immediate “guided reflection” (PFA) around challenging events in order to provide support for staff involved.

    Administrative and Management staff who may be required to facilitate such sessions are encouraged to attend.

    Workshop Dates 2020

    Tuesday 18 August 2020 1:00 PM - 4:30 PM
    Tuesday 13 October 2020 1:00 PM- 4:30 PM
    Wednesday 18 November 2020 1:00 PM - 4:30 PM

    FREE and only available for RCH staff; please register using RCH email when booking

    Each course will host a maximum of 18 participants.

    Click here to access Supportive Leadership Elearn (you will need to sign into Learning Hero)

    Click here to register for online session



    Giving and Receiving Feedback

    This 2 hour online interactive workshop includes practising a communication framework in order to provide constructive feedback to peers, colleagues or friends.

    Workshop Dates 2020 
    Thursday 22 October 2020 1:00 PM - 3:00 PM
    Thursday 3 December 2020 1:00 PM - 3:00 PM

     Fees

    FREE for RCH Staff, please register using your RCH email
    External Nursing/Allied Health - $90         
    External Medical - $160          
    *All bookings are plus GST and booking fee

    Minimum 4 to run session and maximum of 15 for optimal experience.

    Register

    Click here to register  


    ONLINE-Speaking Up for Safety (Previously Graded Assertiveness)

    This is a 2 hour online interactive workshop where participants will learn how to provide graded assertiveness in difficult situations with a defined communication framework.

    Workshop Dates 2020 
    Thursday 24 September 2020 1:00 PM - 3:00 PM
    Monday 23 November 2020 1:00 PM - 3:00 PM 

    Fees

    FREE for RCH Staff; please regeister using your RCH email
    External Nursing/Allied Health - $90         
    External Medical - $160      
    *All bookings are plus GST and booking fee

    Minimum 4 to run session and maximum of 15 for optimal experience.

    Register

    Click here to register


    Breaking Bad News

    This 3 hour online interactive workshop includes a workshop, role plays, and simulations with an actor to learn key communication skills and a framework to deliver bad news to patients and parents.

    Workshop Dates 2020 
    Monday 26 October 2020 1:00 PM - 4:00 PM
    Thursday 12 November 2020 1:00 PM - 4:00 PM

             

    Fees

    FREE for RCH Staff, please register using your RCH email
    External Nursing/Allied Health - $180
    External Medical - $420
    *All bookings are plus GST and booking fee

    Minimum 4 to run session and maximum of 12 for optimal experience.

    Register

    Click here to register


    Open Disclosure

    This 3 hour online interactive workshop utilises the RCH framework for Open Disclosure. Learn how to “openly disclose” a critical incident to parents following a clinical event that may have impacted their child, through a workshop, role plays, and simulations with an actor.

    Workshop Dates 2020 
    Monday 5 October 2020 1:00 PM - 4:00 PM
    Monday 9 November 2020 1:00 PM - 4:00 PM

    Fees

    FREE for RCH Staff, please register using your RCH email
    External Nursing/Allied Health - $80
    External Medical - $120
    *All bookings are plus GST and booking fee.

    Minimum of 4 people to run session and maximum of 12 for optimal experience.

    Register

    Click here to register


    Open Disclosure Recap RCH Staff ONLY

    This is a 2 hour Simulation session to practise utilising the RCH framework for Open Disclosure conversations. This session is for RCH staff who have previously attended the Open Disclosure workshop with role plays, and would like the opportunity to observe and/or participate in a simulation session with an actor,  in order to practice "open disclosure" of a critical incident to parents following a clinical event that may have impacted their child.

    Workshop Dates
    TBA

    Fees

    FREE for RCH Staff, please register using your RCH email

    Register

    TBA 


    Other available Communication Workshops

    End of Life
    This can be a 1 to 4 hour interactive workshop addressing conversational strategies around talking to families when caring for a dying child.

    Difficult Conversations over the phone
    This can be a 1 to 4 hour interactive workshop addressing key communication skills and language staff can use when dealing with a parent over the phone. 

    Register your interest

    To express interest or if you would like further information, please email  Simulation@rch.org.au

    In development

    Advanced Care Planning

    Communication 101