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Simulation Programs

Communication

  • Due to COVID-19 and these unprecedented times some in person courses have been paused. However, the Simulation Team have developed some virtual  training and interactive Elearns in lieu of face to face sessions. 

    PLEASE NOTE: This session may be run Virtually or  Face to Face depending on COVID-19 restrictions at the time.  

    The Simulation Team have developed and are developing, a number of communication workshops which will be available for staff to attend. These workshops can also be run by the Simulation Team within RCH hospital departments depending on specific needs.

    Supportive Leadership following Challenging Events (2021) Clinical-VIRTUALLY or Face to Face depending on COVID-19 restrictions at the time.

    Psychological First Aid (PFA)

    The Simulation team (Dr Jenni Sokol) will be delivering a three hour course on the leadership required to support your staff following critical evens on the wards.

    Exposure to critical clinical and exposure to challenging events involving extremely sick children can be distressing for staff. This course aims to provide a framework on how to facilitate immediate “guided reflection” (PFA) around critical clinical events in order to provide support for staff involved.

    Medical, Nursing and Allied Health staff who may be required to facilitate such sessions are encouraged to attend.

    This course is currently directed at RCH staff but generalisable to external participants if they wish to attend.

    Workshop Dates 2021 and Links to Register

    Tuesday 2nd March 2021 1:00 PM - 4:30 PM
    Thursday 29th April 2021 1:00 PM - 4:30 PM
    Thursday 20th May 2021 1:00 PM - 4:30 PM

    Tuesday 15th June 2021 1:00 PM - 4:30 PM
    Tuesday 27th July 2021 1:00 PM - 4:30 PM 

    Tuesday 26th August 2021 1:00PM - 4:30 PM

    Tuesday 5th October 2021 1:00 PM - 4:30 PM
    Thursday 4th November 2021 1:00 PM - 4:30 PM

    Tuesday 7th December 2021 1:00 PM - 4:30 PM

    Fees

    FREE for RCH Staff, please register using your RCH email
    External Nursing/Allied Health - $200          
    External Medical - $350         
    *All bookings are plus GST and booking fee
    Payment can be made with Visa, Mastercard or American Express.

    Each course will host a maximum of 18 participants.

    Access Supportive Leadership Elearn (you will need to sign into Learning Hero) 

    A reminder email will be sent out 2 weeks prior to the event. Please notify us ASAP if are no longer able to attend  once booked in.

    Supportive Leadership following Challenging Events (2021) Non clinical and Clinical RCH Staff Only-VIRTUALLY or Face to Face depending on COVID-19 restrictions at the time.

    Psychological First Aid (PFA)

    The Simulation team (Dr Jenni Sokol) will be delivering a three hour course on how to support administrative and management colleagues following challenging events in which they may be involved with.

    Exposure to challenging events at work can be distressing for staff. This course aims to provide a framework on how to facilitate immediate “guided reflection” (PFA) around challenging events in order to provide support for staff involved.

    Administrative and Management staff who may be required to facilitate such sessions are encouraged to attend.

    Workshop Dates 2021 and Links to Register

    Tuesday 23 March 1:00 PM - 4:30 PM
    Tuesday 11 May 2021 1:00 PM- 4:30 PM
    Tuesday 13 July 2021 1:00 PM - 4:30 PM 

    Thursday 16 September 2021 1:00 PM- 4:30 PM
    Tuesday 30 November 2021 1:00 PM - 4:30 PM

    Fees


    FREE for RCH Staff, please register using your RCH email 
    External Nursing/Allied Health - $200          
    External Medical - $350         
    *All bookings are plus GST and booking fee 
    Payment can be made with Visa, Mastercard or American Express.

    Each course will host a maximum of 18 participants.

    Click here to access Supportive Leadership Elearn (you will need to sign into Learning Hero)


    Giving and Receiving Feedback

    This 2 hour online interactive workshop includes practising a communication framework in order to provide constructive feedback to peers, colleagues or friends.

    Workshop Dates 2021


    Monday 1st March 2021 1:00 PM - 3:30 PM
    Monday 7th June 2021 1:00 PM - 3:30 PM 

    Monday 16th August 2021 1:00 PM - 3:30 PM

    Monday 22nd November 2021 1:00 PM - 3:30 PM

    Fees

    FREE for RCH Staff, please register using your RCH email 
    External Nursing/Allied Health - $90          
    External Medical - $160         
    *All bookings are plus GST and booking fee 
    Payment can be made with Visa, Mastercard or American Express.

    Minimum 4 to run session and maximum of 15 for optimal experience.

    Register

    Register for Giving and Receiving Feedback

    Speaking Up for Safety (Previously Graded Assertiveness)

    This is a 2 hour interactive workshop where participants will learn how to provide graded assertiveness in difficult situations with a defined communication framework.

    Workshop Dates 2021 and Links to Register

    Monday 29th March 2021 1:00 PM - 3:30 PM
    Monday 24th May 2021 1:00 PM - 3:30 PM 

    Thursday 29th July 2021 1:00 PM - 3:30 PM
    Monday 4th October 2021 1:00 PM - 3:30 PM  

    Fees

    FREE for RCH Staff; please register using your RCH email
    External Nursing/Allied Health - $90         
    External Medical - $160      
    *All bookings are plus GST and booking fee

    Minimum 4 to run session and maximum of 15 for optimal experience.

    Breaking Bad News

     This is a 3.5 hour interactive workshop including simulations with an actor, where participants will learn key communication skills and a communication framework to deliver bad news to patients and parents.

    Workshop Dates 2021 and Links to Register

    Thursday 18th March 2021 1:00 PM - 4:30 PM
    Thursday 27th May 2021 1:00 PM - 4:30 PM 

    Monday 30th August 2021 1:00 PM - 4:30 PM
    Monday 15th November 2021 1:00 PM - 4:30 PM  

    Fees

    FREE for RCH Staff, please register using your RCH email
    External Nursing/Allied Health - $180
    External Medical - $420
    *All bookings are plus GST and booking fee

    Minimum 4 to run session and maximum of 12 for optimal experience.

    Open Disclosure

    This 3 hour online interactive workshop utilises the RCH framework for Open Disclosure. Learn how to “openly disclose” a critical incident to parents following a clinical event that may have impacted their child, through a workshop, role plays, and simulations with an actor.

    Workshop Dates 2020 and Links to Register

    Monday 22nd April 2021 1:00 PM - 4:30 PM
    Monday 19th July 2021 1:00 PM - 4:30 PM
    Monday 23rd August 2021 1:00 PM - 4:30 PM 

    Monday 6th September 2021 1:00 PM - 4:30 PM

    Fees

    FREE for RCH Staff, please register using your RCH email  
    *All bookings are plus GST and booking fee.

    Minimum of 4 people to run session and maximum of 12 for optimal experience.


    Open Disclosure Recap RCH Staff ONLY

    This is a 2 hour Simulation session to practise utilising the RCH framework for Open Disclosure conversations. This session is for RCH staff who have previously attended the Open Disclosure workshop with role plays, and would like the opportunity to observe and/or participate in a simulation session with an actor,  in order to practice "open disclosure" of a critical incident to parents following a clinical event that may have impacted their child.

    Workshop Dates
    TBA

    Fees

    FREE for RCH Staff, please register using your RCH email

    Register

    TBA

    Other available Communication Workshops

    End of Life
    This can be a 1 to 4 hour interactive workshop addressing conversational strategies around talking to families when caring for a dying child.

    Difficult Conversations over the phone
    This can be a 1 to 4 hour interactive workshop addressing key communication skills and language staff can use when dealing with a parent over the phone. 

    Register your interest

    To express interest or if you would like further information, please email  Simulation@rch.org.au

    In development

    Advanced Care Planning

    Communication 101