The Simulation Team have developed and are developing, a number of communication workshops which will be available for staff to attend. These workshops can also be run by the Simulation Team within RCH hospital departments depending on specific needs.
Supportive Leadership following Challenging Events (2020)
The Simulation team (Dr Jenni Sokol) will be delivering a three hour course on the leadership required to support your staff following critical evens on the wards.
Exposure to critical clinical and exposure to challenging events involving extremely sick children can be distressing for staff. This course aims to provide a framework on how to facilitate immediate “guided reflection” around critical clinical events in order to provide support for staff involved.
Medical, Nursing and Allied Health staff who may be required to facilitate such sessions are encouraged to attend.
This course is currently directed at RCH staff but generalisable to external participants if they wish to attend.
Course Dates 2020 (Extra dates for 2020 may be added depending on demand)
Tuesday 24th, March
Tuesday 16th, June
Tuesday 25th, August
Monday 16th, November
Fees
FREE for RCH Staff, please register using your RCH email
External Nursing/Allied Health - $200
External Medical - $350
*All bookings are plus GST and booking fee
Payment can be made with Visa, Mastercard or American Express.
Register
A reminder email will be sent out 3 weeks prior to the event. Please notify us ASAP if are no longer able to attend once booked in.
Supportive Leadership following Challenging Events (2020) Non clinical RCH Staff Only
The Simulation team (Dr Jenni Sokol) will be delivering a three hour course on how to support administrative and management colleagues following challenging events in which they may be involved with.
Exposure to challenging events at work can be distressing for staff. This course aims to provide a framework on how to facilitate immediate “guided reflection” around challenging events in order to provide support for staff involved.
Administrative and Management staff who may be required to facilitate such sessions are encouraged to attend.
Course Dates 2020
Tuesday 3rd, March
Tuesday 5th, May
Tuesday 7th, July
Tuesday 13th, October
FREE and only available for RCH staff; please register using RCH email when booking
Each course will host a maximum of 15 participants.
Giving Feedback
This is a 2 hour interactive workshop around learning a communication framework in order to provide constructive feedback to peer, colleagues or friends.
Workshop Dates 2020
Thursday 2nd, April
Monday 18th, May
Thursday 2nd, July
Monday 5th, October
Fees
FREE for RCH Staff, please register using your RCH email
External Nursing/Allied Health - $90
External Medical - $160
*All bookings are plus GST and booking fee
Register
Speaking Up for Safety (Previously Graded Assertiveness)
This is a 2 hour interactive workshop where participants will learn how to provide graded assertiveness in difficult situations with a defined communication framework.
Workshop Dates 2020
Monday 27th, April
Monday 22nd, June
Monday 31st, August
Monday 9th, November
Fees
FREE for RCH Staff; please regeister using your RCH email
External Nursing/Allied Health - $90
External Medical - $160
*All bookings are plus GST and booking fee
Register
Breaking Bad News
This is a 3 hour interactive workshop including a simulation with an actor where participants will learn key communication skills and a communication framework to deliver bad news to patients and parents.
Workshop Dates 2020
Monday 30th, March
Monday 25th, May
Thursday 30th, July
Thursday 3rd, September
Monday 26th, October
Fees
FREE for RCH Staff, please register using your RCH email
External Nursing/Allied Health - $180
External Medical - $420
*All bookings are plus GST and booking fee
Register
Open Disclosure
This is a 3 hour interactive workshop utilising the RCH framework to "openly disclose" a critical incident to parents following a clinical event that may have impacted their child. The session includes a workshop, role plays and a simulation with an actor.
Workshop Dates
Thursday 23rd April, 2020
Thursday 18th June, 2020
Monday 14th September, 2020
Monday 16th November, 2020
Fees
FREE for RCH Staff, please register using your RCH email
External Nursing/Allied Health - $80
External Medical - $120
*All bookings are plus GST and booking fee
Register
Open Disclosure Recap RCH Staff ONLY
This is a 2 hour Simulation session to practise utilising the RCH framework for Open Disclosure conversations. This session is for RCH staff who have previously attended the Open Disclosure workshop with role plays, and would like the opportunity to observe and/or participate in a simulation session with an actor, in order to practice "open disclosure" of a critical incident to parents following a clinical event that may have impacted their child.
Workshop Dates
TBA
Fees
FREE for RCH Staff, please register using your RCH email
Register
TBA
Other available Communication Workshops
End of Life
This can be a 1 to 4 hour interactive workshop addressing conversational strategies around talking to families when caring for a dying child.
Difficult Conversations over the phone
This can be a 1 to 4 hour interactive workshop addressing key communication skills and language staff can use when dealing with a parent over the phone.
Register your interest
To express interest or if you would like further information, please email
Simulation@rch.org.au
In development
Advanced Care Planning
Communication 101