The Simulation Team have developed and are developing, a number of communication workshops which will be available for staff to attend. These workshops can also be run by the Simulation Team within RCH hospital departments depending on specific needs.
Supportive Leadership following Critical Events (2019)
The Simulation team (Dr Jenni Sokol) will be delivering a three hour course on the leadership required to support your staff following critical evens on the wards.
Exposure to critical clinical events involving extremely sick children can be distressing for staff. This course aims to provide a framework on how to facilitate immediate “guided reflection” around critical clinical events in order to provide support for staff involved.
Medical, Nursing and Allied Health staff who may be required to facilitate such sessions are encouraged to attend.
This course is currently directed at RCH staff but generalisable to external participants if they wish to attend.
Course Dates 2019
Thursday 28th, February
Tuesday 28th, May
Tuesday 25th, June
Thursday 10th, October
Tuesday 10th, December
Fees
FREE for RCH Staff, please register using your RCH email
External Nursing/Allied Health - $80
External Medical - $100
*All bookings are plus GST and booking fee
Payment can be made with Visa, Mastercard or American Express.
Register
Click here to register via Eventbrite
A reminder email will be sent out 3 weeks prior to the event. Please notify us ASAP if are no longer able to attend once booked in.
Supportive Leadership following Challenging Events (2019) Non clinical RCH Staff Only
The Simulation team (Dr Jenni Sokol) will be delivering a three hour course on how to support administrative and management colleagues following challenging events in which they may be involved with.
Exposure to challenging events at work can be distressing for staff. This course aims to provide a framework on how to facilitate immediate “guided reflection” around challenging events in order to provide support for staff involved.
Administrative and Management staff who may be required to facilitate such sessions are encouraged to attend.
Course Dates (2019)
Thursday 21st, February
Tuesday 25th, June
Tuesday 8th, October
Tuesday 26th, November
FREE and only available for RCH staff; please register using RCH email when booking
Each course will host a maximum of 15 participants.
Click here to register via Eventbrite
Giving Feedback
This is a 2 hour interactive workshop around learning a communication
framework in order to provide constructive feedback to peer, colleagues or
friends.
Workshop Dates 2019
Monday 4th, March
Monday 29th, April
Monday 22nd, July
Thursday 10th, October
Fees
FREE for RCH Staff, please register using your RCH email
External Nursing/Allied Health - $55
External Medical - $80
*All bookings are plus GST and booking fee
Register
Click here to register via Eventbrite
Graded Assertiveness
This is a 2 hour interactive workshop where participants
will learn how to provide graded assertiveness in difficult situations with a
defined communication framework.
Workshop Dates 2019
Thursday 11th, April
Monday 24th, June
Thursday 29th, August
Monday 11th, November
Fees
FREE for RCH Staff; please regeister using your RCH email
External Nursing/Allied Health - $55
External Medical - $80
*All bookings are plus GST and booking fee
Register
Click here to register via Eventbrite
Breaking Bad News
This is a 3 hour interactive workshop including a simulation
with an actor where participants will learn key communication skills and a
communication framework to deliver bad news to patients and parents.
Workshop Dates 2019
Thursday 28th, February
Monday 13th, May
Monday 2nd, September
Thursday 3rd, October
Fees
FREE for RCH Staff, please register using your RCH email
External Nursing/Allied Health - $80
External Medical - $120
*All bookings are plus GST and booking fee
Register
Click here to register via Eventbrite
Open Disclosure
This is a 3 hour interactive workshop utilising the RCH framework to "openly disclose" a critical incident to parents following a clinical event that may have impacted their child. The session includes a workshop, role plays and a simulation with an actor.
Workshop Dates
Monday 1st April, 2019
Monday 27th May, 2019
Monday 30th September, 2019
Thursday 5th December, 2019
Fees
FREE for RCH Staff, please register using your RCH email
External Nursing/Allied Health - $80
External Medical - $120
*All bookings are plus GST and booking fee
Register
Click here to register via Eventbrite
Open Disclosure Recap RCH Staff ONLY
This is a 2 hour Simulation session to practise utilising the RCH framework for Open Disclosure conversations. This session is for RCH staff who have previously attended the Open Disclosure workshop with role plays, and would like the opportunity to observe and/or participate in a simulation session with an actor, in order to practice "open disclosure" of a critical incident to parents following a clinical event that may have impacted their child.
Workshop Dates
Monday 15th April, 2019
Monday 19th August, 2019
Monday 14th October, 2019
Thursday 25th November, 2019
Fees
FREE for RCH Staff, please register using your RCH email
Register
Click here to register via Eventbrite
Other available Communication Workshops
End of Life
This can be a 1 to 4 hour interactive workshop addressing conversational strategies around talking to families when caring for a dying child.
Difficult Conversations over the phone
This can be a 1 to 4 hour interactive workshop addressing key communication skills and language staff can use when dealing with a parent over the phone.
Register your interest
To express interest or if you would like further information, please email Simulation@rch.org.au
In development
Advanced Care Planning
Communication 101