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Getting in touch

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    Lines of communication with the respiratory department

    The COVID-19 pandemic is placing more pressure on our entire department. The majority of our staff including administration staff are working from home where possible.

    • As a result of this, we ask for your patience as our team may be delayed in responding to your enquiries
    • Phone calls to the department are likely to go to voice mail
    • Please leave a voice message and one of our admin staff will return your call

    Through our departmental COVID-19 webpage, we cover common questions including those regarding:

    • COVID-19
    • Implications on children with chronic respiratory conditions
    • Logistics around hospital access including outpatient appointments and admissions
    • Obtaining scripts.

    Please take a browse of this first. If you still have a question, you can contact our department through the following means.

    To help facilitate our staff responding to you in a timely manner, can we ask that families use the following lines of communication:

    General COVID-19 related enquiries:


         24 hour DHHS coronavirus hotline on 1800 675 398


    Patient known to Complex Care Hub (CCHub):


         Use CCHub  as first point of call on (03) 93456868


    Non-urgent general enquiries: 


         Email respiratory department <respiratory.medicine@rch.org.au>


    Non-urgent clinical advice:


         Email respiratory department <respiratory.medicine@rch.org.au

         or call (03) 93455818


    Urgent clinical advice (including after hours):


         RCH switchboard (03) 93455522 and ask for the respiratory doctor on call


    Emergencies: 


         Call 000