In this section
'Open disclosure' refers to the process of open communication
with patients and their families following an adverse event.
RCH is committed to creating an environment that facilitates
open and effective communication between all health care
professionals, and between health care professionals and patients
and their families. It is expected that RCH staff will disclose
adverse events to patients and/or their families. Patients
and their families have a right to receive information after an
adverse event, and to be appropriately supported.
Previously the obligation to discuss adverse events with
patients and their families has been an ethical one. The
Victorian Charter of Human Rights and Responsibilities 2006 (Vic)
now creates a legal obligation upon all public entities, such as
RCH, to protect human rights and includes the right to receive
information in certain prescribed circumstances.
Open Disclosure is a standardised procedure with differing
levels of response required depending on the nature and severity of
the adverse event. For information on the procedure to be followed
and responsibilities of staff, see the Open
Disclosure Procedure (Intranet only).
Information is available to assist families regarding this
Adverse Events and Open Disclosure). For support or assistance,
please contact the Consumer Liaison Officer on 93455676.
Department of Health Clinical Risk Management - Open
Link to Open Disclosure Quiz
Link to Open Disclosure pre-huddle
Link to Open Disclosure conversation