In this section
The Royal Children's Hospital (RCH) aims to provide and maintain an environment that is safe for all patients, families, staff and volunteers.
With this in mind, and in valuing the contribution that can be made to patient and family centred care, the VVP will provide a formalised screening and approval process for Volunteer Groups and associated volunteers. A
copy of the current Ward Visiting Schedule for approved Visiting Volunteer
groups can be accessed here
This program will form part of the hospital's broader risk management strategy to protect children, families and staff.
This program will identify and ensure appropriate credentials for all Volunteer Groups and associated volunteers that are currently entering the hospital.
This procedure applies to RCH staff members, all employees or Volunteer Groups and all Visiting Volunteers.
Consumer Focused Care
Volunteer Group: Any charity, company or other entity that sends Visiting Volunteers to the RCH on a regular or periodic basis to provide patients and families with support services on a volunteer basis under an arrangement with the RCH.
Visiting Volunteer: Any person, whether paid or unpaid, who is recruited and trained by a Volunteer Group and who will make visits to The RCH as a representative of the Volunteer Group.
Visiting Volunteer Program (VVP):the program under which Volunteer Groups are approved and Visiting Volunteers registered to provide volunteer support services at the RCH.
Patient Areameans any inpatient or outpatient area which is attended by patients of the RCH.
Approval of Volunteer Groups
Pre-approved Volunteer Groups
Process for Approving New Volunteer Groups
Review of Approved Volunteer Groups
Registration of Visiting Volunteers
Attendance by Visiting Volunteers at the Hospital
Access to Patient Areas
Conduct of Visiting Volunteers
Activities of Volunteer Groups
Administration of Visiting Volunteer Program
Checklist to register Visiting Volunteers
Privacy, Confidentiality & Security Agreement
RCH Visiting Volunteer program