In this section
To provide direction to The Royal Children's Hospital (RCH) staff about the management of information in the course of providing health services, and to ensure legislatively compliant information management practices are followed through the establishment of a framework for
the creation, capture, classification, access, storage, security and transfer and disposal of records.
All employees, contractors, honorary appointments, board members, students, observers and volunteers of the RCH and its Campus Partners.
Consumers - refer to patients, parents, carers and other family members. It also includes external providers, such as consumer groups/General Practitioners and other health professionals.
Information Management – Information that is created, sent or received regardless of format and must be managed throughout its entire lifecycle (National Archives of Australia).
Personal information - information or opinion about an individual who may be identified, directly or indirectly, by the material. It can be in any medium including electronic or paper records, video or audio recordings, clinical photography, x-rays or pathology samples.
Records – Information created, received, and maintained as evidence and information by an organisation or person, in pursuance of legal obligations or in the transaction of business. AS ISO 15489 Part 1 Clause 3.15
RCH recognises the ongoing value of records and is committed to the efficient management of information in line with the standards issued by the Public Records Office of Victoria (PROV).
RCH must collect, use and protect information including but not limited to health and personal information in accordance with legislation and with procedures RCH has developed to ensure compliance with its obligations. This policy applies to all aspects of RCH
information (regardless of format) that is created, managed and received during business transactions. This also applies to all business applications used to create, manage and store records and corporate information including email, database applications and websites.
RCH is committed to:
Chief Executive Officer
Breach of this policy will lead to disciplinary action, which may include termination of employment.
Health information Services