In this section
The Royal Children's Hospital (RCH) values child and adolescent, family and community participation in the planning, delivery, evaluation and quality improvement of health care services in order to achieve best possible health outcomes. RCH will foster a culture of
participation in its internal and external communities in accord with Victorian Government commitment in this area. RCH aims to facilitate the involvement of children in their healthcare according to their maturity, age, level of disability and any relevant law.
Empowering consumers to partner in care and decision making enables staff to better understand the individual consumer’s specific needs, concerns and values. It supports staff in providing more appropriate treatment and care plans and leads to better clinical and patient outcomes.
The following principles guide and support child, family and community participation:
4. Definition of Terms
In many health care policy documents the term consumer is used. In the context of the RCH the consumer is a child or young person, therefore the term child is used in place of consumer. Children at RCH are current or potential users of the health care service, either directly or
indirectly. It includes children and young people living with a disability, those from diverse cultural and religious backgrounds, and with varying social circumstances, sexual orientations, health and illness conditions.
The term 'carer' is used in many health care policy documents. In the context of RCH, the word family replaces carer and is defined as people who provide support to children requiring the services of RCH, be it directly or indirectly. Family may include parents, siblings, other relatives,
guardians or friends. If the child is capable, family is who the child defines it to be.
A group of people who have characteristics in common. For example, groups with the same health condition or disease, support groups with a common interest or ideology, groups from a similar ethnic or cultural background, groups from a specific geographical location or catchment. The
population that RCH serves is made of many diverse communities.
Child, Family and Community
The process of actively involving children, families and communities in their own health care and in health service planning and priority setting; policy development, implementation and evaluation; resource allocation and quality improvement initiatives.
A person who meets the National Disability Insurance Scheme access requirements. Services for participants are offered by some RCH departments.
People who voice, represent and advocate on behalf of children, families or communities and are accountable to those they represent.
Culturally and Linguistically Diverse
In the Australian context CALD may be described as follows: Those who identify as having a specific, cultural or linguistic affiliation by virtue of their place of birth, ancestry, ethnic origin, religion, preferred language, language(s) spoken at home or because of their
parents identification on similar basis.
This is a broad concept that includes all Australians. Recognising that each person is a unique and complex being is integral to understanding and responding effectively to health care needs at an individual, family or community level. Diversity refers to age, personal and professional
background, education, function and personality. It includes lifestyle, socio-economic status, sexual preference, gender identity, ethnicity and status within the general community. Facilitating access for these often marginalized groups and individuals must occur across all areas of healthcare.
5. Special provisions / Reference Documents (which may be