In this section
Medical and nursing staff in all special and intensive care nurseries can utilise this service, including specialist paediatric wards. Babies are transferred from public and private Level 2 and 3 hospitals to hospitals throughout metropolitan Melbourne, regional Victoria and at times interstate
PIPER can be contacted by telephone on 1300 659 803 prior to or on the preferred date of transfer. Relevant details of the baby are documented with the proposed date of transfer.
PIPER will advise each of the referring and receiving hospitals the planned time of arrival on the morning of the day of transfer once the days itinerary has been finalised.
Details of the baby are faxed to Air Ambulance Victoria (AAV). Once AAV have finalised their itinerary PIPER is contacted with the estimated time of departure (ETD) from Essendon airport. AAV organise an ambulance to take the PIPER nurse/incubators/other equipment from PIPER to the referring hospital and the baby is then transferred to the airport. AAV also organise an ambulance to transfer the baby and PIPER nurse to the receiving hospital. AAV usually require one day’s notice.
For all return transfers, available equipment includes:
All equipment in PIPER return van is secured safely.
Contact PIPPER preferably a week prior to requested date of transfer
The PIPER return van can accommodate one parent (this needs to be discussed with PIPER staff).
Parents may travel by air but this is at the discretion of Air Ambulance Victoria. Parents are required to make their own way to the airport, and there is limited space for luggage so only up to 5kg may be taken.
The PIPER return vehicle is equipped with a freezer for frozen EBM. An esky with ice packs is used to transport fresh EBM which is also double bagged.
The temperature of the esky and freezer may be monitored using a computerised digital thermometer from which the readings can be downloaded at the end of each day to ensure quality control.
Only 24 hours supply of EBM may be transported with Air Ambulance.
PIPER charges per kilometer for travel in the road vehicle.
The referring hospital is billed.
The charges remain below those of alternative transport organisations who are unable to provide a specialist neonatal nurse to supervise/monitor the baby.
PIPER charges the referring hospital a nominal cost for transfer and AAV also charge the referring hospital.