Information for parents

  • Aboriginal family support A friendly place where all Aboriginal and Torres Strait Islander People are welcome.
    Staff are committed to providing any support possible in assisting A&TS families. Tel(03) 9345 6111
    Consumer Liaison Any families of the RCH can contact the RCH Consumer Liaison Officer if they have any concerns or need some assistance in any way. Tel(03) 9345 5676
    Family Resource Centre A non-clinical quiet, friendly, relaxing area for families - within the hospital, but away from the busy noise and stress of the hospital environment.
    Find a GP Find and choose a GP near you and keep the GP included in your child's ongoing care.
    Find your way Useful details about getting around RCH (map, contact details)
    Health information Health information fact sheets and information on health services in English and in other languages.
    Kids Health Info - fact sheets for parents
    Interpreters Tel(03) 9345 5998
    Multi-lingual brochure interpreter services
    Interpreters are near the RCH Front Enquiry Desk on the ground floor. Interpreter services cost nothing but should be booked in advance.
    Nurse on call 1300 60 60 24 - available 24/7 (for the cost of a local call) If you are finding it difficult to see your GP or as an alternative to a possible long wait in a busy Emergency Department, Nurse-on-call may be helpful.
    RCH Shop

    You can now access the RCH shop online

    Support groups

    An A-Z listing of relevant Victorian contacts related to child health.

    Your guide to the RCH Information on coming to hospital for patients, parents & families in languages other than English.