In this section
Professionals seeking information under these information sharing schemes should contact RCH Health Information Services via email: HIS.Patientinfo@rch.org.au
Professionals who are seeking to proactively share information with the RCH under FVISS or CISS should make contact using the HIS.Patientinfo@rch.org.au email address. If the matter is urgent contact the RCH Social Work department on 9345 6111, or via switchboard 9345 5522. If there is no Social Worker on shift, ask to speak with the After Hours Hospital Manager.
It is essential that a fax number where the records can be sent is included as the RCH does not email medical records. The only other method of sending medical records would be through registered post.
When requesting information under the Child Information Sharing Scheme the following information needs to be provided via email:
When requesting information under the Family Violence Information Sharing Scheme the following information needs to be provided via email:
When requesting information under the Children, Youth and Families Act the following information needs to be provided via email:
If the child has been seen by the Victorian Paediatric Medical Service (VFPMS)- contact VFPMS directly on 1300 66 11 42
If the child is a client of the RCH Gatehouse Centre- contact Gatehouse directly on 9345 6391.
It is recommended that Child Protection (CP) update the RCH via email about patient CP orders and practitioner contact details.
If CP holds parental responsibility and/or there is an CP order in place, please email to His.Patientreg@rch.org.au :
RCH DFFH Information Sharing
RCH DFFH Reporting to Child Protection
RCH DFFH Working Together
RCH DFFH Consent for Medical Services