Eligibility criteria

  • Children with the following medical or dental condition are entitled for dental treatment:

    Only children with a current Health Care Card (HCC) will be eligible for fully subsidised public dental care by Dental Health Services Victoria (DHSV). 

    • Children under 12 years of age without a HCC will be charged a co-payment fee for each course of dental care.
    • Children 12 years of age and older will be charged a fee for service determined by DHSV for each course of dental care provided in the outpatient clinic or in hospital

    Please note that all new patients must be 16 years or under at the commencement of treatment, apart from those registered under the  Commonwealth Government Cleft Lip and Palate Scheme, (CLP scheme).

    Consultation does not automatically entitle children to treatment and all consultations are subject to our normal fees.

    If after consideration a patient is considered ineligible for care, an explanatory letter will be sent to the referring practitioner with a list of alternative public and private children's services and information on  How to access dental services for victorian children.

    Patients are discharged or transferred to adult dental care by the age of 19 years (with the exception of patients under the CLP scheme who may continue to be seen until their relevant traetment is completed).


    Significant Medical History

    Children with a complex medical condition, who are prevented from obtaining Dental care elsewhere due to specific complications or requirements.

    Some examples are:

    • Congenital/acquired heart disease
    • Malignancy
    • Haematological disease.

    Special Needs

    Children with severe or chronic developmental conditions and / or a behavioural disability for whom there are barriers to accessing routine community dental care services.

    Some examples are:

    • Severe intellectual disability
    • Global developmental delay
    • Cerebral palsy
    • Autism spectrum disorder including ADHD and OCD

    Congenital or Acquired Malformations of the Orofacial Region

    Children with congenital or acquired malformations of the orofacial region who require multidisciplinary management in a "team" environment.

    Some examples are:

    • Craniofacial malformations
    • Cleft lip and palate
    • Orofacial pathology

    Dental Anomalies

    Dental care are provided for children with development disorders of the teeth.

    Some examples are:

    • Amelogenesis imperfecta
    • Dentinogenesis imperfecta
    • Ectodermal dysplasia


    The Orthodontic service provides treatment to children with craniofacial malformations and cleft lip and/or palate anomolies.

    Please see  Specialised Orthodontic Referral Procedure.



    The Department of Dentistry provides a 24 hour on call service for children presenting with severe acute problems and dento-facial injuries or with acute infections requiring hospitalisation.

    Exclusion Criteria

    The following individuals are not eligible for treatment at RCH and should be referred to the specialist public dental service at The Royal Dental Hospital of Melbourne. Referrals which fall under the categories listed below are unable to be accepted for treatment at RCH Dentistry.

    • Any new referral for an individual over 16 years of age.
    • Children with anxiety and difficult behaviour.
    • Routine Orthodontic treatment is not available through the Department of  Dentistry. Specific criteria exist. 

    For alternative Dental Services please link to Alternative Dental Services