CCCH art

Engaging families: Building and sustaining helpful relationships with parents

  • Online course

    Engaging parents who stay away from services – Practical first steps

    Date: 21 April 2020

    Time: 11am – 12.30pm

    Delivery: Online

    Cost: $88 incl GST

    Registration: Click here to register

    How can service providers’ partner with families in reshaping services to engage the disengaged?

    Engaging families who are considered ‘hard to reach’ continues to stump family focused organisations in most contexts. It can be difficult knowing where to start when planning change to ensure that services are accessible to families who experience adversity. This short seminar is designed for service providers who are seeking to work towards making their services more accessible to parents who are disengaged from services.

    About the facilitator

    Paul Prichard’s career has focused predominantly on the provision of services for individuals and families who view the service system with suspicion. He has made a significant contribution to the family support field influencing approaches to parent engagement across Australia. His work has culminated in a PhD titled Transformations in parenting: New possibilities through peer-led interventions.

    Face-to-face course

    Hearing the truth about why families choose to avoid  our services might be a bit uncomfortable, but it could provide helpful information about what we need to change.

    Even when we are inspired to make changes to ensure that our service is as engaging as can be, it can be tough to know where to start. How might a local service model look if it were truly shaped and influenced by the families it is intended for?

    How can we enter into a genuine partnership with families to redevelop what we do and how we do it?

    This one day workshop explores the concept of parent engagement from the perspective of families who are service resistant. The workshop helps practitioners to engage, identify and employ strategies that promote and support parent engagement within and across services.

    Learning objectives

    To increase participants’ understanding of:

    • engagement as a term that lacks uniform definition;
    • ‘engagement’ as a culture of practice;
    • worker and service characteristics that support parent engagement; and
    • strategies to promote engagement within and across services

    Course outcome: Participants are able to identify and employ strategies to promote and support parent engagement within and across services.

    Cost: $320

    Duration: 1 day

    For enquiries email


Murdoch Childrens Research Institute

The Centre for Community Child Health is a department of The Royal Children’s Hospital and a research group of Murdoch Childrens Research Institute.