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Engaging families: Building and sustaining helpful relationships with parents

  • Hearing the truth about why families choose to avoid  our services might be a bit uncomfortable, but it could provide helpful information about what we need to change.

    Even when we are inspired to make changes to ensure that our service is as engaging as can be, it can be tough to know where to start. How might a local service model look if it were truly shaped and influenced by the families it is intended for?

    How can we enter into a genuine partnership with families to redevelop what we do and how we do it?

    This one day workshop explores the concept of parent engagement from the perspective of families who are service resistant. The workshop helps practitioners to engage, identify and employ strategies that promote and support parent engagement within and across services.

    Learning objectives

    To increase participants’ understanding of:

    • engagement as a term that lacks uniform definition;
    • ‘engagement’ as a culture of practice;
    • worker and service characteristics that support parent engagement; and
    • strategies to promote engagement within and across services

    Course outcome: Participants are able to identify and employ strategies to promote and support parent engagement within and across services.

    Cost: $320

    Duration: 1 day

    For enquiries email


Murdoch Childrens Research Institute

The Centre for Community Child Health is a department of The Royal Children’s Hospital and a research group of Murdoch Childrens Research Institute.