About telehealth

  • Video-consultation with the Royal Children's Hospital

    The RCH is committed to providing the best possible care to families as close to home as possible. Online video consultations (telehealth) are available for rural, regional or interstate families and patients of the RCH, when clinically appropriate. 

    Telehealth is most suited for follow-up or review appointments.  The appointment can be held either at home or with the child's GP, paediatrician, other local healthcare professional or even at school. If eligible, consultations are bulk-billed to Medicare.  

    Medicare eligibility

    • Interactive map (type postcode or full address to determine eligibility)   

    Join call

    Test set-up   

    • Always do a test call as soon as your appointment is booked and then again on the day of your telehealth consultation 
    • If there is a technical issue this may impact on the ability to complete your video consultation.
    Outside callers    
    • Patients, families, GPs, community paediatricians and others
    • Please start your video call 5-10 minutes before your appointment time 
    RCH staff      

    How does it work?

    Telehealth for Families from The Royal Children's Hospital on Vimeo.

    • Subscribe to the telehealth newsletter

      The best way to keep informed on RCH telehealth updates