In this section
The Social Work Department services are available to any child or family who is a patient of The Royal Children's Hospital.
The Department is open 8.30 am to 5.00 pm, Monday to Friday.
A Social Work service is provided in the Emergency Department to 10 pm each day, including weekends and public holidays
An after-hours, on-call social work service is available for families experiencing acute trauma or crisis.
The Social Work Department aims to be responsive and provide timely service.
Referrals can be made by patients, their families, RCH staff or community based professionals.
Referrals can be made:
By phoning the Social Work Department on 9345 6111. Helpful information to provide includes,
By phoning the Switchboard on 9345 5522 for the Emergency Department Social Worker
The after-hours on-call service can be triggered by RCH staff through Switchboard, on 9345 5522.