• The Social Work Department services are available to any child or family who is a patient of The Royal Children's Hospital.


    The Department is open 8.30 am to 5.00 pm, Monday to Friday. 

    A Social Work service is provided in the Emergency Department to 10 pm each day, including weekends and public holidays.

    How long before social workers can see people referred?

    The Social Work Department aims to be responsive and provide timely service.

    Who can make referrals?

    Referrals can be made by patients, their families, RCH staff or community based professionals.

    How can referrals be made?

    Referrals can be made:

    • By phoning the Social Work Department on 9345 6111
    • By phoning the Switchboard on 9345 5522 for the Emergency Department Social Worker
    • After Hours On-call Service is triggered by RCH staff through Switchboard for families experiencing acute trauma or crisis.