green spacer WOMEN'S AND CHILDREN'S HEALTH imagemap
RCH Clinical Services Directory

The Clinical Services Directory is aimed at providing general practitioners with a concise yet comprehensive guide to assist in arranging outpatient appointments and accessing clinical services at the Royal Children's Hospital. The printed directory has been sent to most doctors throughout Victoria. If there is information in this directory which is inaccurate, or if there are additional features which you would like to see, or if you would like further information, please contact Ms Cathie Nolan (Manager, Outpatient Services). The complete directory is also available in Adobe Acrobat format (you may need to get the free Adobe Acrobat reader if it is not already available on your computer).
RCH Clinical Services Directory (Adobe Acrobat format)

Useful Numbers

GP Quick Access Number* 9345 7060
Main RCH switchboard 9345 5522
Emergency Department 9345 6153
Pathology results 9344 2009
PETS (emergency retrievals) 9345 7007

Outpatient Appointments

Main number 9345 6180
Orthopaedic 9345 5311
ENT / Eye 9345 5600
Adolescent Health 9345 6502
Audiology 9345 6002
Centre for Community Child Health 9345 5466
Dentistry 9345 5344
Diabetes 9345 5951
Maxillofacial 9345 5391
Physiotherapy 9345 6002
Speech Pathology 9345 5549
Travancore 9345 6011
RCH Mental Health Service 9345 5511
OP Services Manager: Cathie Nolan
For urgent bookings, complaints, and enquiries
9345 5689

*the GP quick access number will give you a menu of contact options

Community Liaison and Resources

Dr Claire Harris GP Liaison 9345 6985
Debbie Boyce Growth Hormone Coordinator 9345 6546
Liz Grimmer Epilepsy Nurse Specialist 9345 7926
Kim Riley Immunisation Coordinator 9345 6399
Rebecca Gebert Diabetes Educator 9345 5397
Judith Glazner Cystic Fibrosis Coordinator 9345 5840
Zelia Joy Continence Advisor 9345 6564
Emma King/Tria Williams
Eczema Support Nurse
9345 6441
Michele Meehan
Maternal and Child Health Nurse
9345 6163
Bev Touzel Clinical Nurse Consultant,
Developmental Disabilities
9345 5692
Stella Dohle Stomal Therapist, Spina Bifida 9345 5338

Outpatient Appointments

All appointment enquiries can be taken at the Outpatient Appointments Office (9345 6180). Referrals may be made in person, by letter, fax, or telephone. Urgent requests may be discussed with the Outpatient Services Manager (Cathie Nolan 9345 5689).

We do not routinely inform GPs that a referral has been received, but the clinic doctor will write to you when the patient is first seen. You can telephone to check if a referral has been received and the date of the appointment. Alternatively you can request to be notified of the appointment details in your referral letter.

Most patients referred are first assessed in the paediatric clinics. This speeds the initial appointment and allows best use of sub-specialist department clinics.

Not sure which clinic to refer to? We will ensure your patient is triaged to the best clinic to ensure an early appointment and the best service.

If you know the patient's UR number, it greatly assists us if you include it in any correspondence.

RCH Interpreter & NESB Services

24 hours a day, 7 days a week. 81 languages including Auslan.
Bookings: If you patient requires an interpreter, please advise Outpatient Services at the time of making an appointment.
Contact (03) 9345 5026

WCH
Enquiries/comments: Cathie Nolan. Last update: 12 October, 2000 © WCHCN
Content authorised by: Cathie Nolan.