In this section
Diabetic patients or their parents frequently call the hospital
for telephone advice. It is vital that the information provided is
accurate and consistent. If unsure about the appropriate advice,
consult the on-call Endocrine Fellow/Consultant.
Advice on changes to insulin dose for acute problems (ie. when
child is unwell) can be given. However, ongoing problems with
insulin regimens and blood sugars should be referred to the
Record the following on the Diabetic phone call
See Hyperglycemia phone call flow chart
Consider the following contributing causes:
NB. DO NOT give
extra insulin in response to one high sugar reading with negative
See also: Sick
Day management(parent information)
Hypoglycemia phone call flow
notify Diabetic Educators of phone call
insulin pump call flow chart
Proforma letters are available from the Endocrine Office for
travel, learner permits etc. Please ask family to ring 9345 5951 on
the next working day.
Please complete Diabetes phone call form, to notify
educators that patients have rung the hospital out of hours.
Parents should be asked to contact the diabetes educators during
office hours where required.